Referral Coordinator

4 weeks ago


Houston, Texas, United States Minivasive Pain and Orthopedics Full time
Referral Intake Coordinator

Minivasive Pain and Orthopedics is a leading outpatient clinic network serving the greater Houston, TX area. Our teams strive to deliver personalized and compassionate care to meet our patients' unique needs.

Responsibilities:
  • Collect and process incoming referrals, maintaining effective communication with inter-departmental teams.
  • Complete new patient checklist forms and schedule initial consultations as necessary.
  • Refer patients to the appropriate physician and office clinic.
  • Provide patients with necessary information and instructions prior to their appointment date.
  • Notify necessary parties and providers regarding no-show and non-compliant patients.
  • Take telephone messages and provide feedback and answers to patients and physicians.
Qualifications:
  • Excellent time management skills.
  • Ability to multitask and prioritize work.
  • Great customer service skills.
  • Strong organizational and planning skills.
  • Proficiency in MS Office.
  • One year of customer service experience.
Work Schedule:
  • Monday-Friday.
  • 8-hour workday.
Benefits:
  • Three medical plans.
  • Two dental plans.
  • Two vision plans.
  • Employee Assistance Program.
  • Short- and long-term disability insurance.
  • Accidental Death & Dismemberment Plan.
  • 401(k) with a 2-year vesting.
  • PTO + Holidays.

Please visit our website for more information.

Compensation will be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and market data.


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