Patient Intake Referral Specialist

4 weeks ago


Houston, Texas, United States Universal Health Services Full time
Patient Intake Referral Specialist

We are seeking a highly skilled and compassionate Patient Intake Referral Specialist to join our team at West Oaks Hospital. As a key member of our intake team, you will be responsible for receiving calls from referral sources, taking demographic information, and ensuring that all calls, faxes, and referrals are addressed and logged.

Key Responsibilities:
  • Answer phones in a call-center environment and take demographic information related to the person to be assessed or admitted.
  • Ensure all calls, faxes, and referrals are addressed, logged, and placed on the MOT board.
  • Assist Intake staff with commitment process, paperwork, and transfer process, if necessary.
  • Verify patient referrals through insurance verification systems.
  • Manage Xferall referrals within timely limits.
Requirements:
  • High School diploma or GED from an accredited school.
  • Bachelor's degree in Counseling, Psychology, Social Work, or Social Services field preferred.
  • Prefer knowledge of crisis intervention and risk assessment, psychiatric diagnoses symptomology, basic chemical dependency, age-specific growth and development, and crisis and behavior management.
  • Prefer experience with MS4.
About Universal Health Services:

Universal Health Services, Inc. (UHS) is one of the nation's largest and most respected providers of hospital and healthcare services. We offer a broad range of behavioral health programs for children, adolescents, and adults, including inpatient, partial hospitalization, and intensive outpatient services.

We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. We believe that diversity and inclusion among our teammates are critical to our success.



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