Swyft Legal Intake Specialist
2 weeks ago
About the Role: We are seeking a highly motivated and reliable Intake Specialist to join our Alternative Business Structure team at Swyft Legal. As a key member of our team, you will be responsible for assisting clients with legal filings of trademarks and providing exceptional customer support.
Key Responsibilities:
Assist clients with legal filings of trademarks
Provide excellent customer service and support
Manage and update customer information in our proprietary system
Schedule appointments and manage calendars
Conduct intake interviews and maintain accurate records
Requirements:
At least 1 year of customer service or call center experience
Prior experience in legal filings of trademarks is preferred
Proficient in Microsoft Office
Excellent scheduling and time-management skills
Strong attention to detail and ability to multitask
Excellent communication and interpersonal skills
What We Offer:
Eligible for Medical, Dental, Vision, Life, and Disability Insurance on the first day of employment
100% employer-covered medical, dental, and vision insurance for employee-only plans
401(k) w/ company match
Company-issued laptop + Home office stipend
Competitive Paid Time Off
Remote Work Model
Parental Leave
Free Branded SWAG
Company Events
Referral Program
Peer recognition and points with Bonusly
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