Plasma Center Support Specialist

4 days ago


Milwaukee, Wisconsin, United States Takeda Pharmaceutical Company Ltd Full time

In this role as a Plasma Center Support Specialist at Takeda, you will be responsible for providing exceptional customer service to donors and supporting the smooth operation of the plasma donation center. The salary range for this position starts at $17.00 per hour, with opportunities for advancement and professional growth within the company.

About the Role:

This position requires excellent communication and interpersonal skills, as you will interact with donors and colleagues on a daily basis. You will also be responsible for maintaining accurate records, preparing donor charts, and coordinating donor compensation.

Your Key Responsibilities:

  • Answer phones, greet and focus on donors, ensuring their safety and satisfaction.
  • Screen new and repeat donors, taking and recording vital signs and finger stick results.
  • Use the Donor Information System to prepare donor charts and maintain accurate records.
  • Coordinate donor compensation and assist with center operations.

Requirements:

  • High school diploma or equivalent required.
  • Ability to walk/stand for entire work shift.
  • Work flexible schedules, including evenings, weekends, and holidays.
  • Prolonged glove wear due to potential exposure to bloodborne pathogens.
  • Experience in customer-facing roles preferred.

Takeda Benefits:

Takeda offers a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan, and company match. U.S.-based employees are eligible for short-term and long-term disability coverage, basic life insurance, and tuition reimbursement.



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