Medical Support Specialist

4 days ago


Milwaukee, Wisconsin, United States Biolife Plasma Services Full time

About the Role:

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We are seeking a dedicated and compassionate Medical Support Specialist to join our team at BioLife Plasma Services. As a key member of our plasma collection center, you will be responsible for ensuring the safety and well-being of our donors while maintaining the highest standards of customer service.

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Responsibilities:

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  • Greet and screen donors to ensure their eligibility for donation">
  • Take and record donor vital signs and finger stick results">
  • Use our Donor Information System to prepare donor charts and maintain accurate records">
  • Coordinate donor compensation and provide exceptional customer service to our donors">
  • Work closely with our team to identify operational opportunities for continuous improvement and implement changes using company-approved procedures">
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Requirements:

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To be successful in this role, you will need to have:

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  • A high school diploma or equivalent">
  • The ability to walk and/or stand for the entire work shift">
  • Flexibility to work evenings, weekends, and holidays">
  • The ability to lean, bend, stoop, crouch, and reach above shoulders and below knees">
  • Fine motor coordination, depth perception, and the ability to hear equipment from a distance">
  • Prolonged glove wear is required due to potential exposure to bloodborne pathogens (risk level 1)">
  • At least one year of experience working in a customer- or patient-facing role is preferred">
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What We Offer:

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We are proud to offer a comprehensive benefits package, including:

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  • A competitive hourly rate of $17.00">
  • Short-term incentives">
  • Medical, dental, vision insurance">
  • A 401(k) plan and company match">
  • Short-term and long-term disability coverage">
  • Basic life insurance">
  • Tuition reimbursement program">
  • Paid volunteer time off">
  • Company holidays">
  • Well-being benefits">
  • Sick time and paid vacation">
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EEO Statement:

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BioLife Plasma Services is an equal employment opportunity employer committed to creating a diverse workforce and providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information, or other protected characteristics under applicable federal, state, and local laws.



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