Apartment Maintenance Supervisor

3 days ago


New Orleans, Louisiana, United States Certified Apartment Staffing Full time
Job Summary

We are seeking an experienced Apartment Maintenance Lead to join our team at Certified Apartment Staffing. As a key member of our property management team, you will be responsible for overseeing and coordinating all real estate transactions, attracting and educating new tenants, investigating and resolving tenant complaints, and updating and improving properties to increase return on investment.

Key Responsibilities:

  • Oversee and coordinate all real estate transactions, ensuring timely and efficient completion.
  • Attract and educate new tenants, providing exceptional customer service and ensuring a smooth transition into our properties.
  • Investigate and resolve tenant complaints in a fair and timely manner, maintaining a positive relationship with our residents.
  • Update and improve properties to increase return on investment, identifying opportunities for cost savings and revenue growth.
  • Ensure all work order and repair requests are processed in a timely fashion, maintaining a high level of customer satisfaction.
  • Supervise and train property staff, providing guidance and support to ensure the success of our team.
  • Enforce property and associations' rules and regulations, maintaining a safe and secure environment for our residents.

Requirements:

  • Previous experience in property management or a related field, with a proven track record of success.
  • Familiarity with real estate contracts and leases, with the ability to interpret and apply relevant laws and regulations.
  • Excellent communication and interpersonal skills, with the ability to build rapport with tenants and colleagues.
  • EPA and HVAC certifications, with the ability to perform routine maintenance and repairs.
  • Ability to multitask and prioritize, with a strong attention to detail and organizational skills.


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