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Customer Service Specialist
2 months ago
Job Title: Klantenservice Specialist
Job Summary:
We are seeking a highly skilled Klantenservice Specialist to join our team at First Financial Bancorp. As a Klantenservice Specialist, you will be responsible for providing exceptional customer service to our clients, resolving their queries and concerns in a timely and professional manner.
Key Responsibilities:
- Provide professional, reliable, and prompt service to our clients
- Identify customer needs and suggest appropriate products and services
- Utilize technology to support and troubleshoot online services
- Actively participate in the Customer Service First sales and service culture
- Support the values of the organization and follow established bank policies and procedures
Requirements:
- Minimum of two years consistent customer care experience, preferably in financial services
- High School diploma or GED
- Excellent written and verbal communication and customer service skills
- Proficiency in Windows-based applications
- Ability to meet training standards and flexibility to work various shifts, including evenings and weekends
What We Offer:
- A dynamic and supportive work environment
- The opportunity to grow and develop your skills and career
- A competitive salary and benefits package
Equal Opportunity Employer: First Financial Bancorp is an equal opportunity employer and welcomes applications from diverse candidates.