Customer Service Representative

1 week ago


Abilene, Texas, United States Directors Investment Group Inc Full time
Customer Service Specialist

We are seeking a highly motivated and organized individual to join our team as a Customer Service Specialist. As a key member of our operations team, you will be responsible for providing exceptional customer support and ensuring a seamless onboarding experience for our clients.

Responsibilities:
  • Provide phone and email support to customers
  • Configure and manage customer accounts on our SaaS platform
  • Load and validate customer data
  • Create online versions of customer documents with data tagging
  • Train customers on platform usage and best practices
Requirements:
  • High school diploma or equivalent
  • 2+ years of experience in customer support or operations
About Directors Investment Group

Directors Investment Group is a leading provider of funeral industry solutions. We are committed to delivering exceptional service and support to our clients. Our team is dedicated to helping funeral homes improve operational efficiency and enhance communication with families.

We offer a competitive compensation package, a fun and supportive work environment, and opportunities for professional growth and development. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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