Customer Service Representative

3 weeks ago


Kansas City, Missouri, United States Children's Mercy Hospitals and Clinics Full time
Job Summary

The Customer Service Representative serves as a primary contact and financial advocate for guarantors to navigate and resolve any questions and/or concerns related to their Children's Mercy billing or sensitive financial matters.

Key Responsibilities
  • Responds to both verbal and written requests for information from guarantors, payors, and other internal and external customers.
  • Reviews and resolves patient and family requests received through the Patient Financial Services website.
  • Reviews and responds to parent mail and voicemail messages received.
  • Special projects and/or miscellaneous tasks.
Requirements
  • Associate's Degree or 1-2 years experience in Customer Service, Patient Accounts, Revenue Cycle, or Medical Insurance Billing.
Benefits

The benefits plans at Children's Mercy are one of many reasons we are recognized as one of the best places to work in Kansas City. Our plans are designed to meet the changing needs of our employees and their families.

Starting Pay

Our pay ranges are market competitive. The pay range for this job begins at $18.74/hr, but your offer will be determined based on your education and experience.

Remote Work/Work from Home

This position is entirely remote or work-from-home. The person hired must live in the Kansas City metro area and may attend on-site meetings, as scheduled.

Our Commitment to Diversity & Inclusion

CM is committed to creating a diverse and inclusive workforce. Our patients and families come from all walks of life, and so do we. We know that our greatest strengths come from the people who make up our team so we hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our hospital stronger and our patient care more compassionate.



  • Kansas City, Missouri, United States ProLogistix Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Crown Center in Kansas City. As a Customer Service Representative, you will be responsible for providing excellent customer service to our guests, ensuring a positive experience at Crown Center.Key Responsibilities:Answer customer questions in person...


  • Kansas City, Missouri, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job DescriptionJob Title: Customer Service RepresentativeAbout the Role:We are seeking a Customer Service Representative to join our team at Domino's Pizza LLC. As a Customer Service Representative, you will be responsible for providing excellent customer service and ensuring a positive experience for our customers.Key...


  • Kansas City, Missouri, United States Sherwin-Williams Company Full time

    At Sherwin-Williams Company, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll work closely with wholesale and retail customers to understand their needs and provide expert solutions.Key responsibilities include:Building strong relationships with customers to determine their product...


  • Kansas City, Missouri, United States Strategic Staffing Solutions Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Strategic Staffing Solutions. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring a positive experience through effective communication and...


  • Kansas City, Missouri, United States KMG Hotels Full time

    Customer Service RepresentativeAt KMG Hotels, we're seeking a skilled Customer Service Representative to join our team. As a key member of our hospitality team, you'll be responsible for delivering exceptional guest experiences and ensuring seamless operations.Key Responsibilities:Provide top-notch customer service to guestsProcess reservations and manage...


  • Kansas City, Missouri, United States Midwest Motor Express Full time

    Customer Service RepresentativeAt Midwest Motor Express, we're seeking a skilled Customer Service Representative to join our team. As a pivotal member of our operations, you'll play a crucial role in ensuring our customers receive exceptional service.Key Responsibilities:* Assist Terminal Manager with various tasks* Review and investigate overages,...


  • Kansas City, Missouri, United States Enterprise Holdings Full time

    Customer Service RepresentativeEnterprise Mobility is seeking a skilled Customer Service Representative to provide exceptional customer experiences at our rental car locations. As a key member of our team, you will be responsible for delivering outstanding service, ensuring customer satisfaction, and promoting our products and services.Key...


  • Kansas City, Missouri, United States Domino's Franchise Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.Key...


  • Kansas City, Missouri, United States Sagility LLC Full time

    About SagilitySagility is a global leader in business process management, dedicated to optimizing the member and patient experience. With a blend of technology-powered services and decades of healthcare expertise, we drive positive outcomes for our clients.Job Title: Remote Customer Service RepresentativeWe are seeking a highly motivated and customer-focused...


  • Kansas City, Missouri, United States Helzberg Diamonds Full time

    Customer Care RepresentativeHelzberg Diamonds is seeking a highly skilled and customer-focused Customer Care Representative to join our team. As a key member of our Customer Care group, you will be responsible for providing exceptional phone support to our customers, helping them complete online purchases, and resolving any issues that may arise.Key...


  • Kansas City, Missouri, United States Fresh Form Draft Full time

    Customer Service RepresentativeWe are seeking a highly motivated and energetic individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Assist customers with inquiries and provide accurate information about our products...


  • Kansas City, Missouri, United States Fresh Form Draft Full time

    Customer Service RepresentativeAt Fresh Form Draft, we are seeking a highly motivated and energetic individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Assist customers with inquiries and provide accurate information...


  • Kansas City, Missouri, United States AlphaGraphics Full time

    Customer Service Representative Job DescriptionAlphaGraphics Kansas City is a leading provider of printing, design, and shipping solutions. We are seeking a highly skilled Customer Service Representative to join our team.The ideal candidate will have excellent communication skills, a strong ability to build relationships, and a passion for delivering...


  • Kansas City, Missouri, United States FastSigns Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving sales growth.Key...


  • Kansas City, Missouri, United States U-Haul Full time

    Customer Service Representative Job DescriptionAre you looking for a rewarding career in customer service? U-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of U-Haul's exceptional service, ensuring that customers receive the help they need on their...


  • Kansas City, Missouri, United States Ace Handyman Services Kansas City Full time

    Ace Handyman Services Kansas City is seeking a highly motivated and results-driven Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for delivering exceptional customer service, scheduling jobs, and closing sales over the phone. If you have a proven track record of success in sales and customer...


  • Kansas City, Missouri, United States RemX Full time

    Job OpportunityWe are seeking a highly skilled Customer Service Representative to join our team at RemX, a leading professional staffing division of EmployBridge. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to consumer inquiries and issues, and meeting performance goals...


  • Kansas City, Missouri, United States Ace Handyman Services Kansas City Full time

    Job Title: Customer Service RepresentativeAce Handyman Services of Kansas City is seeking a highly skilled Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for delivering exceptional customer service and scheduling jobs.Key Responsibilities:Respond to incoming sales calls and follow up with...


  • Kansas City, Missouri, United States KMG Hotels Full time

    Customer Service Representative OpportunityAt KMG Hotels, we are seeking a highly motivated and customer-focused Customer Service Representative to join our team at the Hampton Inn. As a key member of our front desk team, you will be responsible for providing exceptional guest service, handling reservations, and processing cash transactions with accuracy and...


  • Kansas City, Missouri, United States Fresh Form Draft Full time

    Customer Service RepresentativeAt Fresh Form Draft, we are seeking a highly motivated and energetic individual to fill the role of Customer Service Representative. In this position, you will be responsible for providing exceptional customer service and support to our clients. You will serve as the first point of contact for customers, helping to resolve...