Customer Support Specialist

1 week ago


Nashville, Tennessee, United States Wesco Full time
Position Overview

Wesco is seeking a dedicated Customer Service Representative to join our team. In this role, you will be responsible for ensuring customer satisfaction through effective communication and problem-solving skills.

Key Responsibilities
  • Address customer inquiries via phone, email, and in-person interactions to provide assistance and resolve issues.
  • Handle both routine and complex customer concerns, delivering solutions and information promptly.
  • Evaluate customer service requirements and collaborate with other departments for further support when necessary.
  • Facilitate payment processing for customers with cash accounts.

We value a proactive approach to customer service and encourage team members to enhance their skills in a supportive environment.



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