Customer Service Representative
5 days ago
At Alpine Bank of Colorado, we're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our banking team, you will be responsible for providing exceptional customer service, handling cash transactions, and maintaining accurate records.
Key Responsibilities:- Provide exceptional customer service to Bank customers, responding to their inquiries and resolving issues in a timely and professional manner.
- Handle cash transactions, including receiving and paying out money, and accurately maintaining records of cash and negotiable instruments.
- Utilize various software applications to accomplish daily tasks with minimal errors.
- Maintain a balanced cash drawer and resolve errors and/or discrepancies as they arise.
- Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded.
- Understand the features and benefits of Alpine Bank consumer and business products and services.
- Answer basic customer inquiries and cross-sell when appropriate.
- Work effectively in a team-oriented environment.
- Follow all bank policies and procedures.
- Customer service-oriented individual with excellent communication and interpersonal skills.
- Ability to manage multiple tasks simultaneously in a fast-paced environment.
- Basic mathematical and cash handling skills.
- Basic keyboard navigation ability.
- Understanding and application of banking compliance regulations.
- Proficiency in Microsoft Office products (including Outlook and Word) is preferred.
This role operates in a clerical office setting, requiring prolonged periods of standing and the ability to handle some mental stress when dealing with upset customers. The employee is regularly required to talk or hear and may have to lift up to 50 pounds.
Alpine Bank of Colorado is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary range of $17.00 to $22.00 per hour, depending on experience, and a comprehensive benefits package. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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Customer Service Representative
4 weeks ago
Glenwood Springs, Colorado, United States Alpine Banks of Colorado Full time{"title": "Customer Service Representative", "description": "Job SummaryAlpine Bank is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling cash transactions, and maintaining accurate records.Key ResponsibilitiesProvide...
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Customer Service Representative
4 days ago
Glenwood Springs, Colorado, United States Alpine Banks of Colorado Full timeJob Title: Customer Service RepresentativeAlpine Bank of Colorado is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our banking team, you will be responsible for providing exceptional customer service to our clients, ensuring their banking needs are met with a high level of...
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