Customer Service Representative

4 days ago

Glenwood Springs, Colorado, United States Alpine Banks of Colorado Full time
Job Title: Customer Service Representative

Alpine Bank of Colorado is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our banking team, you will be responsible for providing exceptional customer service to our clients, ensuring their banking needs are met with a high level of satisfaction.

Key Responsibilities:
  • Provide exceptional customer service to clients, responding to their inquiries and resolving issues in a timely and professional manner.
  • Process transactions, including deposits, withdrawals, and transfers, while maintaining accurate records and adhering to banking regulations.
  • Work effectively in a team environment, collaborating with colleagues to achieve common goals and objectives.
  • Stay up-to-date with banking products and services, providing clients with information and recommendations to meet their financial needs.
  • Maintain a high level of knowledge and understanding of banking policies, procedures, and regulations.
Requirements:
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Previous customer service experience, preferably in a banking or financial institution.
  • Excellent communication and interpersonal skills, with the ability to work effectively with clients and colleagues.
  • Basic math skills and accuracy in handling cash and financial transactions.
  • Ability to work in a fast-paced environment, with a high level of adaptability and flexibility.
What We Offer:
  • A competitive salary and benefits package, including medical, dental, and vision insurance.
  • A comprehensive training program, designed to help you develop the skills and knowledge needed to succeed in your role.
  • A supportive and collaborative work environment, with opportunities for professional growth and development.
  • A chance to work with a dynamic and customer-focused team, dedicated to delivering exceptional service to our clients.

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