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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Good4U Crew Member. As a key member of our store team, you will play a critical role in delivering exceptional customer service and promoting a positive shopping experience for our customers.
Responsibilities- Provide world-class customer service, ensuring that every customer interaction is positive and memorable.
- Assist with cashiering duties, including operating a cash register and handling customer transactions.
- Support various departments within the store, including stocking, receiving, and maintaining a clean and organized store environment.
- Participate in company initiatives, such as promoting special events and programs, and engaging with customers to drive sales and customer loyalty.
- Gain product knowledge and stay up-to-date on store promotions and offerings.
- Strong communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
- Previous retail experience, preferably in a customer-facing role.
- Cashiering skills and ability to handle money accurately.
- Ability to pass food safety training courses and/or certifications.
- Attention to detail, with the ability to manage multiple tasks and priorities in a fast-paced environment.
- Ability to work in a team environment and take direction from management.
As a Good4U Crew Member, you will enjoy a range of benefits, including:
- Birthday Bonus Pay
- Vitamin Bucks (up to $2,080 earned as store credit annually)
- Holiday Pay for 5 Holidays – Stores Closed
- Paid Time Off (sick days and vacation) that Increases with Tenure
- Paid Nutrition Education
- Good4U Crew Member Discount
- N*power Program (customer appreciation and rewards program)
- Regular, Scheduled Pay Increases
- Advancement Opportunities and Career Development
- Health and Wellness Program
- Employee Assistance Program (EAP)
- Employee Referral Program
The physical demands of this role include:
- Constantly lifting or carrying up to 10 lbs.
- Frequently lifting or carrying 11-20 lbs.
- Occasionally lifting or carrying 21-50 lbs.
- Occasionally using the computer for data entry and mouse use.
- Constantly walking, standing, using fine motor manipulations, gripping, bending, twisting, turning, and reaching outward for the duration of the work shift.
- Frequently reaching above chest.
- Occasionally sitting, squatting, kneeling, and climbing as needed.
This role is based in our Glenwood Springs store, located at 100 W Meadows Dr Suite B. The work environment is fast-paced and dynamic, with a focus on delivering exceptional customer service and promoting a positive shopping experience.
