Client Engagement Specialist
2 weeks ago
Embark on a fulfilling career path with Enterprise Mobility Inc, a leader in the mobility solutions sector dedicated to quality service, innovation, and employee growth.
As a prominent player in the industry, we are continuously expanding, creating exciting career opportunities that are driven by your ambitions. Our dynamic environment fosters a people-centric approach, offering substantial earning potential and promotions based on performance.
At Enterprise Mobility, we prioritize the well-being of our clients and team members, believing that our success is a direct result of this commitment.
We are currently seeking a Customer Experience Representative (CXR). This role is pivotal in delivering exceptional, friendly, and efficient service, ensuring that our clients have a positive experience with our offerings. The CXR will also streamline the rental process by verifying and documenting essential information, facilitating a smooth and timely experience for our clients.
- Compensation: Competitive hourly rate with performance bonuses
- Benefits: Comprehensive health, vision, dental coverage, 401K, and paid time off
- Availability: Flexibility to work various shifts, including weekends and holidays
- Welcome clients in a courteous, professional manner
- Manage multiple service points, including processing rental agreements and returns
- Deliver outstanding customer service by clearly communicating rental terms, vehicle features, and available services
- Assist clients with additional needs, providing local information and directions
- Handle incoming inquiries regarding reservations and service details
- Conduct follow-up calls for client management and other assigned tasks
- Evaluate the condition of vehicles upon return
- Report any client or vehicle issues to management
- Engage in continuous learning and development opportunities
Enterprise Mobility Inc is an Equal Opportunity Employer. We welcome applications from individuals of all backgrounds.
Qualifications- Minimum age of 18 years
- High School Diploma or equivalent required
- At least 2 years of experience in customer service or sales within retail or administrative support
- Valid driver's license with a clean driving record
- Authorized to work in the United States without sponsorship
- Availability to work 40 hours per week
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