Guest Services Representative
2 weeks ago
Are you passionate about providing exceptional service? Become a vital part of our Front Desk Team with a Monthly Performance Bonus
Position: Front Desk Agent
Location: Hotel Saranac
Compensation: Starting at $15.00 per hour, plus a monthly performance bonus
We are seeking a Front Desk Agent dedicated to crafting unforgettable experiences for our guests as they arrive at the picturesque Saranac Lake. This role is highly visible and entails welcoming guests, managing check-ins and check-outs, making reservations, processing payments, and possessing knowledge of the hotel and surrounding area to assist guests during their stay. Front Office Team members are committed to ensuring an Excellent guest experience and bidding farewell to guests as they depart.
Essential Qualifications:
- Able to thrive in a dynamic work environment.
- Availability to work flexible shifts based on hotel needs, including weekends, evenings, and holidays.
- Previous experience in a front desk role is advantageous.
- Discount Travel Programs: Enjoy reduced room rates with all Hilton brand hotels globally, starting as low as $35 per night.
- Now offering a Monthly Performance Bonus
- Health insurance and 401K participation
- Company-paid life insurance and long-term disability coverage
- Optional Dental and Vision plans
- Paid vacation and holidays
Compensation: Starting at $15.00 per hour
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