Medical Office Coordinator

2 days ago


New York, New York, United States New York Health Full time
Job Overview

We are seeking a highly skilled Medical Front Desk Receptionist to join our team at New York Health. As a Medical Front Desk Receptionist, you will be responsible for providing exceptional patient care and administrative support in a fast-paced medical office environment.

Salary and Benefits

$25 per hour. We offer a comprehensive benefits package, including tuition reimbursement, health insurance, dental and vision coverage, life insurance, short- and long-term disability, 401(k) plan, generous paid time off, and eight paid holidays (two floating).

Responsibilities
  • Be responsible for the daily opening and closing procedures of the office.
  • Welcome patients and visitors by greeting them in a pleasant, professional manner.
  • Assist in comforting patients and maintaining the reception area.
  • Answer telephones; respond to inquiries; resolve issues; schedule patient appointments.
  • Collect co-pays and balance total finances of the office on a daily basis.
  • Assist patients with completing necessary forms and documentation.
  • Build and maintain patient records through the use of the practice EMR system.
  • Build, monitor, and maintain physician schedules according to suggested scheduling rubrics.
  • Assist with distributing quality assurance surveys and prevention screenings.
  • Monitor and respond to incoming messages from Care Team inboxes in collaboration with the nurse.
  • Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately.
  • Protect patient privacy by adhering to HIPAA confidentiality guidelines.


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