Medical Office Coordinator
7 days ago
NYC Health + Hospitals is America's oldest public hospital, established in 1736. Affiliated with the NYU School of Medicine, this major referral center for highly complex cases has over 6,000 employees, including highly skilled, interdisciplinary clinical staff.
The hospital sees more than 110,000 emergency room visits and 500,000 outpatient visits annually. As an academic medical institution of international renown, it serves as an incubator for major innovations in public health, medical science, and medical education.
Bellevue is a Level I Trauma Center delivering around-the-clock care in adult, pediatric, psychiatric, and pediatric psychiatric emergencies as well as in nationally-designated categories of cardiology, neurology, toxicology, and neonatology. In addition to providing comprehensive inpatient and outpatient state-of-the-art care, Bellevue is a city-wide medical specialty referral source.
Our Mission
We deliver high-quality care services, without exception. Every employee takes a person-centered approach that exemplifies our ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.
Job Description: Medical Office CoordinatorClerical Associate IIIs assigned to Business Office and Outpatient Registration perform various duties such as registration, cashiering, and scheduling appointments based on daily needs and available coverage.
- Conduct patient interviews to obtain identifying information, demographic, biographic, and insurance status, which are accurately entered into EPIC.
- Obtain signatures on registration forms, including TPO, Bill of Rights, HIPPA Notice of Privacy, Health Care Proxy, and General Consents.
- Enroll patients into Imprivata Palm scanner system and Mychart.
- Scan insurance cards, Photo ID, and other supporting documentation in EPIC.
- Assist patients in making or rescheduling appointments in EPIC.
- Generate Medical Record Numbers for new patients.
- Perform systems checks to verify insurance coverage, including ePaces for Medicaid.
- Assess patients' eligibility for Medicaid or HHC options, complete HHC options assessment in EPIC.
- Revise patient information in Unity based on documentation provided by patients.
- Provide guidance to patients regarding Hospital Policy, such as document requirements for Insurance Screening and/or Financial Assistance.
- Accept patient payments in cash, money orders, debit, and credit cards.
- Issue payment receipts via EPIC payment function.
- Reconcile all payments received against receipts issued and prepare daily proof of cash reconciliation report.
- Submit daily reconciled cash payments, receipts, and reports to department designee for review.
- Follow proof of cash reconciliation policy and all other cashier procedures and functions.
- Provide coverage in other clinical areas as needed.
- Perform all other duties assigned by Supervisor and/or designee.
To be considered for this position, you must have:
- A high school diploma or its equivalent.
- Six (6) months of full-time satisfactory clerical experience and/or experience interacting with the public, such as processing sales; taking, processing, and delivering orders; obtaining and dispensing information; listening to and resolving customers' concerns, problems, and complaints; and/or performing related customer service activities.
NYC Health + Hospitals offers a competitive benefits package, including:
- Comprehensive Health Benefits for employees hired to work 20+ hours per week.
- Retirement Savings and Pension Plans.
- Loan Forgiveness Programs for eligible employees.
- Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts.
- College tuition discounts and professional development opportunities.
- Multiple employee discounts programs.
Estimated Annual Salary: $62,200 - $73,100 depending on location and experience.
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