Client Services Associate

4 weeks ago


New York, New York, United States San Francisco Art Institute Full time
About This Role

The Client Services Associate represents Saks Fifth Avenue's ideals of service and quality to the customer. This position responds to all assigned customer escalations, ensuring a timely response and resolution to issues, ensuring the customer's overall Saks Fifth Avenue experience is a positive one. Additionally, the ideal candidate has a strong working knowledge of the store, the designers it carries, as well as the many services offered, and they use this knowledge to provide customers with personalized assistance to enhance their shopping experience and convert interactions into sales. In this role, you must be able to work in a team-oriented environment, have strong people skills and be comfortable with building client relationships.

Key Responsibilities
  • Handle in-store and telephone inquiries in a prompt, professional and courteous manner while working to ensure first call resolution with every inquiry.
  • Input and/or update data and file information efficiently and accurately.
  • Ensure all inquiries resolved in accordance with department and HBC policies, procedures and standards.
  • Assist in the achievement of department and company results by always being conscious of priorities and the needs of the department.
  • Maintain an acceptable attendance and punctuality record including adherence to schedule.
  • Liaise with internal departments.

Your Career at HBC
  • Be part of a world-class team; work with an adventurous spirit; think and act like an owner-operator.
  • Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate.
  • A culture that promotes a healthy, fulfilling work-life balance.
  • Benefits package for all eligible full-time employees (including medical, vision and dental).
  • An amazing employee discount.

Compensation

The starting hourly rate for this position is between $24.26 per hour. Factors which may affect starting pay within this range may include market, skills, experience and other qualifications of the successful candidate.

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

  • New York, New York, United States Waldron Private Wealth Full time

    Client Service AssociateWaldron Private Wealth is seeking a highly organized and task-oriented individual to join our team as a Client Service Associate. This role will provide administrative support to the Client Service department, ensuring the delivery of exceptional service to our high net-worth clients.Key Responsibilities:Process and manage client...


  • New York, New York, United States PNC Full time

    Job Title: Client Service AssociateAt PNC, we're looking for a Client Service Associate to join our team. As a key member of our Client Service team, you'll be responsible for providing exceptional customer service to our clients and advisors.Key Responsibilities:Handle transaction requests, maintenance requests, inquiry requests, and risk managementProvide...


  • New York, New York, United States Guidepoint Global Full time

    About the Role:Guidepoint Global is seeking a highly motivated and detail-oriented Client Service Associate to join our team. As a Client Service Associate, you will play a vital role in guiding our clients' research needs by identifying and recruiting experts from our vast network of over 1.25 million Guidepoint Advisors.Key Responsibilities:Work closely...


  • New York, New York, United States NFP Full time

    Job DescriptionWe are seeking a highly skilled and detail-oriented Client Service Associate to join our team at NFP. As a Client Service Associate, you will play a critical role in supporting our Relationship Managers by scheduling and coordinating activities and initiatives that facilitate new policy and client service processes.Key ResponsibilitiesPre-Sale...


  • New York, New York, United States Guidepoint Full time

    Job Title: Client Service AssociateGuidepoint is a leading research enablement platform that empowers clients to make informed decisions. As a Client Service Associate, you will play a vital role in our success by understanding client needs and identifying experts who can provide valuable insights.Key Responsibilities:Develop strategies to satisfy client...


  • New York, New York, United States Allocate Inc Full time

    Job Title: Client Services AssociateAt Allocate Inc, we are seeking a highly skilled Client Services Associate to join our team. As a key member of our Client Services & Operations team, you will play a vital role in supporting our long-term growth by developing, servicing, and managing client relationships across all product lines.Key Responsibilities:Work...


  • New York, New York, United States NFP Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Client Service Associate to join our team at NFP. The successful candidate will provide exceptional client service by identifying client needs, acting on, and/or delegating items, and following through to completion while keeping all parties informed throughout the process.Key...


  • New York, New York, United States AlphaSights Full time

    Are you looking to launch your career in a dynamic commercial role? AlphaSights is seeking a talented Associate to join our Client Service team. As an Associate, you will be the link between our clients and the expert knowledge they seek. Your responsibilities will include recruiting experts, understanding project and market context, and taking ownership of...


  • New York, New York, United States Oppenheimer & Co. Full time

    About Oppenheimer & Co.Oppenheimer & Co. Inc. is a leading middle-market investment bank and full-service broker-dealer with a rich history dating back to 1881. We offer a broad range of financial services, including retail securities brokerage, institutional sales and trading, investment banking, equity and fixed income research, market making, trust...


  • New York, New York, United States SPS-North America Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Client Services Associate to join our team at SPS-North America. As a key member of our Business Service Center, you will provide exceptional office and mail services, ensuring the smooth operation of our daily functions.This is an exciting opportunity to develop your skills and contribute to...


  • New York, New York, United States Invesco Full time

    As a Client Service Associate at Invesco, you will play a vital role in delivering exceptional service to our clients. This position requires a collaborative and detail-oriented individual who can work effectively with cross-functional teams to provide a seamless client experience.Responsible for new account setup, change requests, and processing cash raises...


  • New York, New York, United States Neuberger Berman Group LLC Full time

    Job Summary: We are seeking a highly skilled Client Service Associate to join our team at Neuberger Berman Private Wealth. As a key member of our operations team, you will provide critical support to our Wealth Advisors, ensuring seamless client service and operational efficiency.Responsibilities:Support daily operations and address all client service needs...


  • New York, New York, United States Guidepoint Full time

    Unlock Your Potential with GuidepointAt Guidepoint, we're passionate about empowering our clients to make informed decisions. As a Client Service Associate, you'll play a vital role in our success by understanding client needs and identifying the experts who can provide the answers. **Key Responsibilities:**Develop strategies for satisfying client project...


  • New York, New York, United States San Francisco Art Institute Full time

    About This RoleThis Client Services Associate position represents the ideals of service and quality to the customer, responding to assigned customer escalations and ensuring a timely response and resolution to issues. The ideal candidate has a strong working knowledge of the store, designers, and services offered, using this knowledge to provide customers...


  • New York, New York, United States San Francisco Art Institute Full time

    Job SummaryThe Client Services Associate represents Saks Fifth Avenue's ideals of service and quality to the customer. This position responds to all assigned customer escalations, ensuring a timely response and resolution to issues, ensuring the customer's overall Saks Fifth Avenue experience is a positive one. Additionally, the ideal candidate has a strong...


  • New York, New York, United States PROXYMITY LLC Full time

    About the RoleProxymity LLC is seeking an experienced Client Service Associate to join our team. As a key member of our client-facing team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met, and building strong relationships.Key ResponsibilitiesAct as the primary point of contact for clients, responding to...


  • New York, New York, United States Guidepoint Full time

    Guidepoint Research Enablement Platform Job OpportunityWe are seeking a highly motivated and detail-oriented Client Service Associate to join our team at Guidepoint, a leading research enablement platform. As a Client Service Associate, you will play a vital role in guiding our clients' decision-making process by identifying the best experts to provide...


  • New York, New York, United States Guidepoint Full time

    About GuidepointGuidepoint is a leading research enablement platform designed to advance understanding and empower our clients' decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.Job SummaryWe are seeking a highly motivated and detail-oriented Client Service...


  • New York, New York, United States Richard Fleischman & Associates Full time

    Job SummaryThis role is responsible for supporting the expansion of Richard Fleischman & Associates into the Financial Service Industry in the United States. The successful candidate will be responsible for the operational and strategic management and development of the Client Service Engineering team in the US.Key ResponsibilitiesSupport the management of...


  • New York, New York, United States Guidepoint Full time

    About GuidepointGuidepoint is a leading research enablement platform that empowers clients to make informed decisions. Our innovative technology and expert network provide on-demand intelligence and research solutions.Job SummaryWe are seeking a Client Service Healthcare Associate to join our team. As a key member of our Client Service team, you will work...