Sales and Customer Support Representative

1 week ago


Rochester New York, United States Seal & Design Full time

Sales and Customer Support Representative

**About Seal & Design, Inc.**

Seal & Design, Inc. is a family-owned company founded and located in Clarence, NY, with three divisions across the U.S. and Canada. Our product line includes gaskets, o-rings, seals, molded rubber and plastics, die-cut foams, and other products for various sealing applications.

**Key Responsibilities:**

* Order entry and management
* Customer support and service
* Quoting and part setup
* Providing order status and expediting as necessary
* Sourcing raw materials and products
* Reviewing forecasts and maintaining the ERP system
* Supporting account managers and outside sales as needed

**Requirements:**

* Willingness to grow professionally and move into full account management
* Ambitious and self-starting
* Detail-oriented
* Excellent communication skills
* Strong mathematical and problem-solving skills
* Technical aptitude with strong analytical skills
* Ability to organize and manage multiple priorities

**Qualifications:**

* Bachelor's degree and/or two years of experience
* Experience in manufacturing or supply chain is a plus

**Benefits:**

* 401(k)
* Dental insurance
* Health insurance
* Life insurance
* Paid time off
* Referral program
* Vision insurance



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