Restaurant Leader
4 weeks ago
A Restaurant Manager is responsible for leading a team to deliver exceptional guest experiences, operational excellence, and profitable sales. They oversee the overall operation of the restaurant, adhering to Dunkin' standards, franchisee policies, and applicable laws.
Key Responsibilities:- Perform all restaurant team member responsibilities
- Lead team meetings and deliver training
- Ensure brand standards, recipes, and systems are executed
- Create a guest-focused culture
- Review guest feedback and implement action plans
- Communicate restaurant priorities, goals, and results
- Execute new product roll-outs
- Maintain a safe, secure, and healthy environment
- Control costs and maximize profitability
- Complete inventory, labor schedules, and vendor orders
- Conduct self-assessments and action plans
- Manage cash and ensure team compliance
- Recruit, hire, onboard, and develop team members
- Plan, monitor, appraise, and review employee performance
- Coach team members to drive sales, improve profitability, and guest satisfaction
- Basic computer skills
- Fluent English
- Basic math and financial management
- Previous leadership experience in retail, restaurant, or hospitality
- College degree preferred
- Strong analytical skills and business acumen
- Works well in a team environment
- On time, honest, and positive attitude
- Willingness to learn and adapt
- Ability to train and develop a team
- Guest-focused
- Time management and problem-solving
Physical Demands/Working Conditions: Standing on feet, repetitive motion, lifting packages, wearing a headset, and working in a small space.
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