Restaurant Leader

4 weeks ago


Fort Lauderdale, Florida, United States HZ Coffee Group LLC Full time
Restaurant Manager Job Description

A Restaurant Manager is responsible for leading a team to deliver exceptional guest experiences, operational excellence, and profitable sales. They oversee the overall operation of the restaurant, adhering to Dunkin' standards, franchisee policies, and applicable laws.

Key Responsibilities:
  • Perform all restaurant team member responsibilities
  • Lead team meetings and deliver training
  • Ensure brand standards, recipes, and systems are executed
  • Create a guest-focused culture
  • Review guest feedback and implement action plans
  • Communicate restaurant priorities, goals, and results
  • Execute new product roll-outs
  • Maintain a safe, secure, and healthy environment
  • Control costs and maximize profitability
  • Complete inventory, labor schedules, and vendor orders
  • Conduct self-assessments and action plans
  • Manage cash and ensure team compliance
Management Responsibilities:
  • Recruit, hire, onboard, and develop team members
  • Plan, monitor, appraise, and review employee performance
  • Coach team members to drive sales, improve profitability, and guest satisfaction
Requirements:
  • Basic computer skills
  • Fluent English
  • Basic math and financial management
  • Previous leadership experience in retail, restaurant, or hospitality
  • College degree preferred
Key Competencies:
  • Strong analytical skills and business acumen
  • Works well in a team environment
  • On time, honest, and positive attitude
  • Willingness to learn and adapt
  • Ability to train and develop a team
  • Guest-focused
  • Time management and problem-solving

Physical Demands/Working Conditions: Standing on feet, repetitive motion, lifting packages, wearing a headset, and working in a small space.



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