Client Support Specialist

5 days ago


Dublin, Ohio, United States AUTOMOBILE APPEARANCE PROS, LLC Full time

About the Role

We are seeking a highly skilled Customer Service Representative/Data Entry professional to join our team at AUTOMOBILE APPEARANCE PROS, LLC. As a representative, you will interact with customers, resolve their queries, and maintain accurate records of customer interactions and data entry processes.

Responsibilities:

  • Respond to customer inquiries in a timely and professional manner.
  • Proactively address customer concerns and escalate complex issues when necessary.
  • Enter customer data accurately and efficiently into company databases and systems.
  • Maintain organized records of customer interactions and data entry processes for future reference.
  • Participate in quality control checks for both customer service and data entry tasks.

Required Skills and Qualifications:

  • A high school diploma or equivalent is required; some college coursework is preferred.
  • Prior experience in customer service or data entry is beneficial.
  • Exceptional communication and problem-solving skills are essential for success in this role.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) or similar software is expected.
  • Ability to work effectively in a fast-paced environment and prioritize tasks accordingly.

Estimated Salary:

We anticipate the annual salary for this position to be approximately $42,000 - $52,000, depending on qualifications and location.



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