Warehouse Operations Manager

4 weeks ago

Antioch, Tennessee, United States Associated Wholesale Grocers Full time
Job Description

SUMMARY:

Directs and coordinates the operation of the shipping shift, all departments, perishable and grocery, and coordinates activities with inbound team to ensure the productive and cost-efficient utilization of all resources to ensure the deliveries to member stores are accurate and timely.

This position supports AWG's mission to remain firmly committed to our long-established mission statement:

"Our mission is to ensure the success of our member retailers and provide opportunities to our employees. This will be accomplished by satisfying the customers', and our member retailers', needs for quality supermarket merchandise and superior support services. We will do this with high-quality employees whose mission is to provide the lowest possible cost of goods in order to ensure our members' profitability, competitiveness, and continued growth."

Key Responsibilities:

  1. Responsible for the productive, timely, and quality shipment of all products to member stores.
  2. Increase production and effectively utilize the workforce to maximize efficiency and reduce warehouse operating expenses.
  3. Direct the placement of the workforce responding to the changing needs during the shift.
  4. Hire, train, develop, recognize, and evaluate the performance of all employees on the shift.
  5. Train and develop supervisors in all aspects of warehousing.
  6. Provide an atmosphere of open and honest communications and a positive working environment.
  7. Enforcement and education of company safety, sanitation, security, and standards of operation.
  8. Monitor disciplinary steps taken by warehouse supervision to ensure proper steps are followed.
  9. Oversee the resolution of employee complaints or grievances to facilitate a proper resolution.
  10. Communicate to the Warehouse Manager problem areas, improvements, etc., regarding the warehouse center's operation.
  11. Responsible for seeing that state, federal, and AWG safety, sanitation, and governmental policies, laws, and regulations are maintained and adhered to.
  12. Work as a member of the AWG team so the total job responsibilities are met. Actions must always stress a sense of cooperation, integrity, tact, and consideration with our members, associates, and division management.
  13. This position requires strong communication and computer skills with the ability to use and learn new technology. The Flawless Execution method will be utilized in all planning and communication. Management will be kept informed on planning, analysis, work performed, and results. All records required by management must be complete, accurate, and submitted on time.

Qualification Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. A reasonable accommodation may be considered according to the ADA if it would not impose an undue hardship on the operations of the business without significant difficulty or expense.

Education and/or Experience:

One to two years related experience and/or training managing a grocery warehouse shift; or equivalent combination of education and experience.

Language Skills:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Certificates, Licenses, Registrations:

Valid Driver's License.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee frequently is required to sit and taste or smell.

The employee must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the job duties, the employee is occasionally exposed to extreme cold in the coolers or freezer and works with and around a variety of warehouse mobile equipment. The noise level in the work environment is usually moderate to occasionally loud.

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