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Payment Operations Manager

2 months ago


Hollywood, Florida, United States Amerantbank Full time
Job Title: Payment Operations Manager

Amerantbank is seeking a highly skilled Payment Operations Manager to oversee the day-to-day functions of our Payment Operations units. As a key member of our team, you will be responsible for ensuring that all payment operations are conducted smoothly, accurately, and efficiently, while maintaining compliance with federal, state, and banking regulations.

Key Responsibilities:
  • Manage and Supervise Payment Operations Units: Lead, coordinate, and supervise the performance of Payment Operations units to ensure high levels of risk controls, audits, and adherence to internal policies and procedures.
  • Compliance and Risk Management: Ensure compliance with all industry standards and regulatory requirements, and identify, evaluate, and monitor risks to earnings or capital arising from violations of laws, rules, regulations, or internal policies.
  • Operational Procedures: Review and modify operational procedures to strengthen controls and accommodate the processing environment, and ensure that departmental Operational Manuals are up-to-date.
  • Technical Expertise: Serve as a subject matter expert for Payment operating systems, applications, and technical matters.
  • Strategic Planning: Coordinate with Products/Marketing/Business units to execute Payments strategy, develop Payment Operations plans, and achieve results according to strategy and business objectives.
  • Process Improvement: Identify, define, and implement new operational services to support payment products, and improve existing services.
  • Fraud Prevention: Coordinate efforts with Fraud Prevention unit to control and reduce fraud losses.
  • ATM Services: Manage ATM Services, coordinate all ATM-related projects and incidents, and ensure that ATM inventory is replenished and distributed accordingly.
  • Wire Transfers: Oversee the overall processing of timely wire transfers and ensure compliance with established terms in contact.
  • Letters of Credit: Ensure all payments of Letters of Credit and Collection Items are credited to authorized accounts in a timely manner and in compliance with established terms in contact.
Requirements:
  • Education: College degree required; Master's degree in business administration or related field desirable.
  • Experience: 10 years in payment processing, with experience in Payment Business Development and Project Management.
  • Technical Skills: Bilingual preferred, advanced office equipment skills, and proficient in accounting balancing and reconciliations.

Amerantbank is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and experienced professional looking for a challenging role, please submit your application.