Insurance Office Supervisor
1 week ago
Farmers Insurance-Southeast Missouri is seeking a dedicated Licensed Office Manager to play a crucial role in our agency's operations. In this position, you will be responsible for maintaining smooth daily functions and providing outstanding service to our esteemed clients.
Our agency is committed to serving the community and assisting individuals and businesses in safeguarding their most valuable assets. As the Licensed Office Manager, you will lead a team of insurance specialists, offering direction, training, and support to foster success. Your exceptional organizational skills and meticulous attention to detail will be vital in managing policy renewals, addressing customer inquiries, and ensuring efficient workflow.
We are in search of a proactive individual with strong communication and problem-solving skills. You will enhance customer satisfaction by swiftly addressing concerns and delivering tailored insurance solutions. Our agency provides ongoing professional development and opportunities for career advancement.
Compensation and Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Hands-on Training
Monday to Friday Schedule
Evenings Off
Career Advancement Opportunities
Key Responsibilities
Office Administration: Manage daily operations, including policy renewals, customer service, and administrative responsibilities.
Team Management: Guide and support a team of insurance professionals, ensuring efficient workflows and compliance with company policies.
Client Relations: Address customer inquiries, resolve issues, and provide customized insurance solutions.
Policy Management: Accurately process new applications, endorsements, and policy modifications in a timely manner.
Sales Support: Collaborate with the sales team to identify growth opportunities and assist in meeting sales objectives.
Regulatory Compliance: Ensure adherence to company standards, industry regulations, and best practices.
Qualifications
Licensing: Must possess an active Missouri Property and Casualty License.
Experience: Previous experience in insurance sales or office management is preferred.
Leadership Abilities: Capable of leading and motivating a team while fostering a positive and collaborative work environment.
Customer Service Orientation: Strong commitment to customer service with a genuine desire to meet and exceed client expectations.
Organizational Skills: Excellent organizational and time management skills, with a keen attention to detail.
Communication Skills: Proficient in both written and verbal communication to effectively interact with clients and team members.
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