Executive Hotel Operations Manager

7 days ago


Williston, North Dakota, United States Aimbridge Hospitality Full time
Job Summary

As an Executive Hotel Operations Manager at Aimbridge Hospitality, you will play a crucial role in ensuring the efficient operation of our hotel. You will supervise and support various departments, including Guest Services, Food & Beverage, Food Production, Engineering, Accounting, Sales, and Housekeeping. Your primary responsibility will be to assist the General Manager in achieving hotel profitability through revenue generation, cost control, and guest satisfaction.

Key Responsibilities
  • Supervise and support various hotel departments to ensure seamless operations.
  • Assist the General Manager in revenue generation programs and participate in sales efforts.
  • Develop and implement training programs for managerial and hourly employees.
  • Ensure guest satisfaction by creating an environment where employees make empowered decisions.
  • Participate in required M.O.D. coverage and ensure that training in service standards is taking place in each department.
  • Recruit, hire, and train Guest Services staff based on occupancy.
Requirements
  • At least 5 years of progressive experience in a Rooms or F&B department in a hotel.
  • Previous supervisory experience required.
  • Proficient in Windows Operating Systems.
  • Ability to evaluate and select among alternative courses of action quickly and accurately.
  • Effective communication and problem-solving skills.
Benefits
  • Competitive salary and benefits package.
  • Opportunities for career growth and development.
  • Collaborative and dynamic work environment.


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