External Customer Service Representative
6 days ago
We are seeking an External Customer Service Representative - Billing and Collections to join our team at CNA Insurance. This role is responsible for handling internal and external customer calls and emails related to billing and policy status.
About the Role
- You will work independently to handle customer inquiries and resolve issues related to billing and policy status.
- You will analyze financial data to ensure accuracy of all transactions and open balances.
- You will identify and resolve issues and disputes related to billing and policy status.
Requirements
- A minimum of two years of relevant experience is required.
- An Associates Degree or equivalent is preferred.
Salary Range: $50,000 - $70,000 per year (based on location and experience).
Benefits
- CNA offers a comprehensive and competitive benefits package that includes medical, dental, and vision insurance, 401(k) matching, and paid time off.
- We also offer opportunities for professional growth and development, including training and education programs.
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