Customer Service Representative

3 weeks ago


Lake Mary, Florida, United States CNA Financial Corporation Full time
About the Role

We are seeking a highly skilled Customer Service Specialist to join our team at CNA Financial Corporation. This is an exciting opportunity for individuals who excel in providing exceptional customer service and possess excellent communication skills.

Key Responsibilities
  • Respond to customer inquiries via phone and email in a timely manner, providing written and verbal answers that meet their needs.
  • Utilize logs and tools to track customer interactions, ensuring accurate records of all conversations.
  • Maintain a positive and professional attitude, even in high-pressure situations.
Requirements
  • Excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.
  • A strong background in customer service, with a proven track record of delivering exceptional results.
  • The ability to maintain confidentiality and handle sensitive information with discretion.
Benefits
  • A competitive salary of $60,000 per year, commensurate with experience.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • Ongoing training and development opportunities to help you grow in your career.


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