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Technical Customer Care Representative II

2 months ago


Dallas, Texas, United States SchoolInfoApp Full time

SchoolInfoApp Client Support Specialist II

  • Experienced and tech-oriented customer service professional
  • Dedicated to assisting clients and collaborating with internal teams

Key Responsibilities:

  • Engage with clients and internal stakeholders
  • Coordinate with representatives from diverse platforms
  • Guide clients through technical setups
  • Manage app submissions to various app stores
  • Organize and monitor client developer accounts

Desired Qualifications:

  • Minimum of 2 years in customer support roles
  • Technologically adept with a strong commitment to customer satisfaction
  • Exceptional verbal and written communication abilities

About the Company:

  • Established in 2012, SchoolInfoApp specializes in communication solutions for educational institutions
  • Acknowledged as a Top 100 Product by District Administration magazine