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Medical Office Coordinator
1 month ago
We are seeking a highly organized and detail-oriented Front Desk Specialist to join our team at Spine & Rehab Specialists. This role is crucial in delivering exceptional customer service and fostering teamwork while making a significant impact on our patients' lives.
Key Responsibilities- Patient Information Management:
- Verify and enter patient information and insurance coverage into our electronic medical record system.
- Effectively manage new referrals and schedule appointments.
- Communication and Patient Care:
- Demonstrate strong written and verbal communication skills to ensure exceptional patient care.
- Greet patients promptly, minimizing wait times.
- Complete the check-in process, including collecting co-pays, co-insurance, or deductibles.
- Answer and redirect calls, assist callers with inquiries or concerns.
- Guide patients through their appointments and clinic procedures.
- Establish and maintain positive relationships with patients and employees.
- Ability to excel in a fast-paced environment.
- Team player with outstanding customer service skills.
- Quick learner with strong organizational and multitasking abilities.
- Proficiency in Microsoft Office.
- 401(k)
- Dental insurance
- Health insurance
- Paid time off + 6 Paid Holidays
- Life Insurance
We are committed to providing a supportive and inclusive work environment that allows our team members to grow and thrive. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
