Front Desk Representative

2 weeks ago


Mechanicsburg, Pennsylvania, United States The Lash Lounge Full time
About The Lash Lounge

The Lash Lounge is a premier salon chain with over 100 locations in the United States, specializing in semi-permanent eyelash extensions and a range of other services.

Job Summary

We are seeking a highly motivated and experienced Front Desk Associate to join our team. As a Front Desk Associate, you will be responsible for providing an exceptional customer experience, selling memberships and retail products, and contributing to the overall success of our salon.

Key Responsibilities
  • Customer Service: Greet visitors, respond to inquiries, and provide an excellent customer experience.
  • Sales and Marketing: Sell memberships and retail products, and promote our services to clients.
  • Operations: Book appointments, manage client records, and maintain a clean and inviting environment.
  • Team Collaboration: Contribute to group operations, such as inventory maintenance and staff support.
Requirements
  • Experience: 1+ years of customer service or retail sales experience.
  • Skills: Strong attention to detail, ability to multitask in a fast-paced environment, and excellent communication skills.
  • Availability: Ability to work some weekends and evenings.
  • Software Proficiency: Experience with MindBody Software is a plus.
Benefits
  • Hourly Wage: $20.00 per hour, commensurate with experience, plus commissions on sales.
  • Growth Opportunities: Opportunities for career advancement and professional growth.
  • Perks: Free lash extensions and other salon services, discounts on retail products.


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