Retail Store Operations Manager

1 week ago


Williamstown, New Jersey, United States Bridgestone Americas Full time

Bridgestone Americas is part of a leading tire and auto service company. We employ over 22,000 teammates in North America, with locations across the continent. Our goal is to provide superior quality to our customers, and we need talented individuals to help us achieve this.

We offer a competitive benefits package, including paid vacation, holidays, and health insurance. Our teammates also have access to on-the-job training and ASE certifications. We pride ourselves on giving back to our local communities, and we encourage our employees to get involved.

**Key Responsibilities:**

• Select, coach and develop store teammates.

• Merchandise and advertise products and services.

• Drive store sales and promotions.

• Manage payroll, budgets and store goals.

• Record keeping and relevant financial information.

• Manage and schedule staff according to their skill level.

• Attend paid training to stay up-to-date with new developments in the automotive service industry.

• Problem solving as it relates to customer complaints.

• Aptitude to manage inventory, order scheduling, and ongoing merchandising displays.

• Assist customers with personal sales and complaints to ensure customer retention and loyalty.

• Completion of all current and required Firestone Complete Auto Care education courses and modules required for this position.



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