Customer Service Team Member
2 weeks ago
Thoroughbred Express Auto Wash, a leading conveyorized car wash in Southern Kentucky, Indiana, and West Virginia, is seeking an energetic and customer-focused individual to join our team as a Customer Service Associate. This on-site role is located in Madison, IN, and offers opportunities for advancement and ongoing training.
About UsWe are the fastest-growing car wash in our region, committed to providing a clean, shiny, and dry car to every customer. Our team is dedicated to delivering exceptional service and ensuring a safe experience for our guests.
Job Responsibilities- Provide a positive customer experience by greeting customers warmly, reviewing services, and assisting with payment.
- Carry out daily duties to ensure effective operation of the car wash facility, working closely with peers and site management.
- Maintain knowledge of equipment usage to work efficiently in an automated facility.
- Direct drivers into the entrance or guide them onto tracks.
- Perform periodic maintenance of washing equipment to keep it in proper working order.
- Conduct cleaning tasks to maintain a tidy facility and organized workspace.
- Assist customers with car wash process-related queries.
- Visual inspect vehicles before sending them into the wash area.
- Display a courteous, customer-focused attitude and professional demeanor.
- Work while standing for extended periods (6+ hours).
- Lift items of moderate weight (10+ pounds).
- Maintain work expectations outdoors in all weather conditions.
- Interact ethically with colleagues and customers.
- Possess a valid and current driver's license.
- Demonstrate excellent written and oral communication skills, as well as interpersonal skills.
We offer competitive compensation, including a salary range of $25,000 - $35,000 per year, depending on experience and qualifications.
What We OfferIn addition to our competitive salary, we provide opportunities for career growth and development, a dynamic work environment, and a comprehensive benefits package.
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