Computer Hardware Specialist

1 month ago


Sandusky, Ohio, United States ARES Full time
Job Title: Personal Computer Support Technician

Ares Corporation is seeking a skilled Personal Computer Support Technician to join our team at Armstrong Test Facility in Sandusky, Ohio.

The successful candidate will provide end-user computer, mobile device, or printer break-fix services at the specific NASA center. This includes hardware and software installation and removal, data transfers, and restoration of an end-user device to full operability when an incident occurs that renders hardware unstable, equipment is lost, damaged, destroyed, inoperable, or exhibits degraded performance.

Key Responsibilities:

  • Provide break-fix services for end-user devices, including hardware and software installation and removal
  • Restore end-user devices to full operability when an incident occurs
  • Transfer data between devices
  • Configure software loads
  • Restore or transfer user data to replacement devices

Requirements:

  • 1-2 years of computer support experience, including break/fix, troubleshooting, and end-user support
  • Relevant certifications are strongly preferred
  • High school diploma

Ares offers a competitive compensation and benefit package, including medical insurance, dental insurance, vision insurance, HSA/FSA accounts, life and disability insurance, critical illness and accident insurance, ESOP 401(k) plan, paid time off, and holidays. Ares is an EEO/AA/Disability/Vets Employer and complies with E-Verify.

Ares shall abide by the requirements of 41 CFR § 60-1.4(a), § 60-1.4(b), and § 60-1.4(c). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin.

Ares is committed to Equal Employment Opportunity.


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