Customer Experience Representative
2 months ago
Target is a retail company that aims to make shopping easy and enjoyable for its guests. We strive to provide a welcoming and inspiring experience for our customers, and we're looking for talented individuals to join our team.
Job SummaryWe're seeking a Guest Advocate to join our team. As a Guest Advocate, you will be responsible for providing exceptional customer service, ensuring a seamless shopping experience for our guests, and promoting our products and services. You will work closely with our team to achieve sales goals, maintain a clean and organized store environment, and provide excellent customer service.
Key Responsibilities- Customer Service: Provide exceptional customer service, responding to guest inquiries, and resolving issues in a timely and professional manner.
- Product Knowledge: Stay up-to-date on product knowledge, including features, benefits, and promotions, to effectively communicate with guests and drive sales.
- Store Maintenance: Maintain a clean and organized store environment, including restocking shelves, facing merchandise, and ensuring a safe and secure store.
- Sales and Promotions: Participate in sales and promotional activities, including setting up displays, creating visual merchandising, and promoting products to guests.
- Teamwork: Collaborate with team members to achieve sales goals, maintain a positive store environment, and provide excellent customer service.
- Communication Skills: Excellent communication skills, including verbal and written communication, to effectively interact with guests and team members.
- Product Knowledge: Strong product knowledge, including features, benefits, and promotions, to effectively communicate with guests and drive sales.
- Teamwork: Ability to work collaboratively with team members to achieve sales goals, maintain a positive store environment, and provide excellent customer service.
- Adaptability: Ability to adapt to changing situations, including sales fluctuations, guest needs, and store operations.
- Flexibility: Ability to work a flexible schedule, including evenings, weekends, and holidays, to meet the needs of our guests and store operations.
We're looking for a motivated and customer-focused individual who is passionate about providing exceptional customer service and promoting our products and services. If you're a team player who is eager to learn and grow with our company, we encourage you to apply for this exciting opportunity.
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