Customer Service Representative

4 weeks ago


Renton, Washington, United States Judiet Dere - State Farm Agent Full time
Job Overview

We are seeking a highly skilled and customer-focused Insurance Customer Relations Representative to join our team at Judiet Dere State Farm Agency, Inc.

Key Responsibilities
  • Provide exceptional customer service and support to clients, ensuring their needs are met and exceeded.
  • Maintain accurate and up-to-date client records, ensuring information is complete and accessible.
  • Collaborate with other departments to ensure customer satisfaction and smooth operations.
  • Stay knowledgeable about insurance products and industry trends to provide accurate information to clients.
Requirements
  • Property & Casualty License or ability to obtain within 30 days of hire.
  • Life & Health License or ability to obtain within 60 days of hire.
  • Strong communication and problem-solving skills.
  • 1-3 years of experience in customer service preferred.
  • Ability to remain calm and composed in high-stress situations.
Benefits
  • Competitive hourly rate plus commission and bonus opportunities.
  • Paid time off (vacation and personal/sick days).
  • Health and dental benefits.
  • Employee appreciation lunches.
  • Supportive work environment.
  • Opportunities for growth and advancement.
  • Monday-Friday, 9:00am-5:00pm office hours.


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