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Client Support Specialist
2 months ago
Benefits:
- Comprehensive training and development opportunities
ROLE SUMMARY:
Are you passionate about providing exceptional service? Do you thrive in a dynamic environment where you can interact with clients? If so, a position with Douglas Allan, a State Farm independent contractor, could be the perfect fit for you. Our focus is on serving our valued clients with integrity and care, without the pressure of cold calling or aggressive sales tactics.
Key Responsibilities:
- Deliver timely, accurate, and friendly assistance to clients. This includes addressing inquiries about insurance options, eligibility, coverage details, policy modifications, claims, and billing issues.
- Utilize a client-centered, needs-based approach to inform clients about their insurance choices.
- Arrange meetings and assess client needs effectively.
As a member of our team, you will enjoy:
- Competitive hourly compensation
- Health benefits support
- Paid time off, including vacation and personal/sick days
- Valuable experience in the insurance field
- Opportunities for career advancement within our agency
Qualifications:
- Strong interpersonal and communication skills, both verbal and written.
- Enthusiastic about the role insurance plays in helping individuals manage everyday risks and recover from unforeseen events.
- Excellent organizational abilities and self-motivation.
- Must possess or be willing to obtain a Property and Casualty license.
If you are driven to excel and see yourself thriving in this role, we encourage you to submit your application. We look forward to discussing the next steps in the hiring process with you.
Additional Responsibilities:
- Build and maintain strong relationships with clients, following up as necessary.
- Provide prompt and accurate responses to client inquiries, ensuring their needs are met.
- Employ effective communication strategies to enhance client satisfaction while contributing to our agency's growth.
Benefits Overview:
- Hourly pay with potential bonuses
- Opportunities for professional growth and advancement
- Paid time off for personal and vacation days
- Health benefits support
- Experience that builds a rewarding career
