HVAC/R Dispatcher

2 weeks ago

Farmington, Michigan, United States Modern Mechanical Systems, Inc. Full time
Job Summary

We are seeking a highly skilled Dispatcher to join our Service Department team at Modern Mechanical Systems, Inc. As a Dispatcher, you will play a crucial role in organizing the dispatching of service technicians to open work orders in a timely and planned fashion.

Key Responsibilities
  • Utilize software to dynamically dispatch employees to current projects.
  • Respond to customer inquiries and provide quotes in a timely and professional manner.
  • Order required materials and hardware for installations and/or repairs.
  • Procure materials and track lead times.
  • Maintain constant communication and follow-up with customers and vendors.
  • Perform general office duties, including drafting communication, filing, and facility management.
  • Support office staff with generating work orders, dispatching, etc.
Requirements
  • 2+ years of office and/or customer service experience in the HVAC industry, particularly in Refrigeration.
  • Strong attention to detail, solid organization, and time management capabilities.
  • Outstanding written and verbal communication skills.
  • Self-motivated with the ability to manage multiple priorities.
  • Proficiency with Microsoft Office Suite (Word, Excel, etc.).
  • Experience with estimating software.
  • Valid CT Diver's License.
Benefits
  • Career advancement in a growing field.
  • Job security.
  • Earning potential.
  • Company-paid phone, iPad, and/or laptop.
  • Paid vacation and holidays.
  • Medical insurance.
  • Dental & vision insurance available.
  • 401k Plan.
About Us

Modern Mechanical Systems, Inc. is a family-owned business established in 1976, celebrating 48 years of continued growth. We are an AA/EOE.

Please contact the Service Manager to apply in person. All applications must be filled out in the office and will remain the property of MMS. No applications will be accepted via email or USPS. Do not forget to bring your resume.

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