Dispatcher in HVAC/R Industry

3 months ago

Farmington, United States Modern Mechanical Systems, Inc. Full time
Benefits:
  • 401(k)
  • Competitive salary
  • Employee discounts
  • Health insurance
  • Paid time off

*Must have experience in HVAC with specialization in Refrigeration.*

At Modern Mechanical, we are seeking highly skilled professionals to join our team. If you are looking for a workplace where your contributions are valued and you can thrive, read on to see if you are the right fit for our team. 


Summary: As a Dispatcher for the Service Department,  you will also be involved in organizing the dispatching of service technicians to open work orders in a timely and planned fashion.  Also, we are looking for a  Customer Representative as dispatcher is not a full time position.  You will play a crucial role in MMS Daily Operations. From quoting and purchasing jobs to dealing directly with our vendors for parts and equipment.  Knowledge of the HVAC trade specializing in Refrigeration is a must as it allows for understanding of quoting and communication with our vendors.


Responsibilities:


  • Utilize software for dispatching employees to current projects dynamically.  
  • Respond to customer inquiries and provide quotes in timely and professional fashion.
  • Order required materials and hardware for installations and/or repairs.
  • Procure materials and track lead times.
  • Maintain constant communication and follow-up with customers and vendors.
  • Perform general office duties, including drafting communication, filing, and facility management  
  • Support office staff with generating work orders, dispatching, etc. 
 
Qualifications
  • 2+ years of office and/or customer service experience in HVAC industry particularly Refrigeration.
  • Strong attention to detail, solid organization, and time management capabilities
  • Outstanding written and verbal communication skills
  • Self-motivated with the ability to manage multiple priorities 
  •  Proficiency with Microsoft Office Suite (Word, Excel, etc.). 
  •  Experience with estimating software 
  •  Valid CT Diver’s License. 
 
Benefits/Perks
  • Career advancement in a growing field.
    Job security.
    Earning potential.
    Company-paid phone, iPad and/or laptop.
    Paid vacation and holidays.
    Medical insurance.
    Dental & vision insurance available.
    401k Plan.
About Us: Modern Mechanical is a family-owned business established in 1976, celebrating 48 years of continued growth.  AA/EOE


How to Apply: Please contact the Service Manager and apply in person. All applications must be filled out in the office and will remain the property of MMS. No applications will be accepted via email or USPS. Do not forget to bring your resume.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Associated Builders and Contractors of Connecticut.

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