Parts Inventory Specialist

2 weeks ago


Concord, New Hampshire, United States WMH Full time
Job Description

WMH is seeking a detail-oriented and customer-focused Parts Product Support Specialist to join our dynamic team. This role is crucial in providing high-level support and expertise in managing parts inventory, advising on part selection, and ensuring optimal stock levels to meet client needs efficiently.

Key Responsibilities
  • Mastering counter sales and promptly addressing customer inquiries with a smile.
  • Commanding daily parts orders and orchestrating seamless drop shipments.
  • Fulfilling orders, ensuring precision in shipping or for customer pickup.
  • Nurturing a spotless, secure, and inviting workplace and warehouse.
  • Being the detective who resolves any inventory discrepancies.
  • Deciding the best way to transport parts shipments, like a logistics pro.
  • Skillfully handling a forklift for loading and unloading cargo.
  • Making the magic happen by checking in daily and weekly stock orders.
  • Fostering a culture of collaboration and camaraderie with your team.
Requirements
  • A High School Diploma or GED.
  • Exceptional Customer Service Skills.
  • Parts experience in heavy equipment, agriculture, or automotive industries (preferred).
  • A positive, collaborative spirit within a dynamic team.
  • Proficiency in Microsoft 365 Suite, especially advanced Excel.
  • A tireless work ethic driven by dedication, self-motivation, and boundless energy.
  • Unwavering attention to detail – your superpower.
  • Superior analytical and interpersonal skills.
  • A knack for creative problem-solving and strategic planning.
  • Coaching prowess that sets you apart.
  • A gift for articulate verbal and written communication.
Benefits
  • Competitive pay: tailored to your awesome skill set, experience, & achievement -including a robust comprehensive benefits package.
  • Health and Financial Security Benefits: Enjoy peace of mind with our robust comprehensive health coverage, including medical, vision, and dental benefits, prioritizing your well-being and that of your family.
  • Retirement plans, Profit Sharing, 401(k) Contribution Match: For every $1 you contribute, WMH matches $.50, up to 9%.
  • Paid Holidays and Generous Time Off: Celebrate life's moments and recharge with paid holidays and generous vacation and personal time.
  • Cell Phone Allowance: Keep connected with a tailored cell phone allowance.
  • Monthly Technical Training: Continuous skill development through exclusive training programs.
  • Sign-on bonus opportunities & Incentive programs await
  • Keep your work-life balance intact with flexible hours.
  • Professional development support: elevating your career beyond boundaries.
  • A culture of diversity, inclusivity, and equal opportunity.


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