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Parts Counter Sales Associate

2 months ago

Concord, New Hampshire, United States RIDENOW POWERSPORTS Full time
Job Summary

RideNow Powersports is seeking a highly motivated and customer-focused Parts Counter Sales Associate to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, identifying customer needs, and selling parts and accessories to meet those needs.

Responsibilities
  • Work closely with customers and technicians to identify required parts and accessories.
  • Sell parts and accessories to customers, with a focus on providing excellent customer service and building strong relationships.
  • Process catalog requests and ensure accurate and timely delivery of parts and accessories.
  • Provide exceptional customer service over the phone and in person, responding to customer inquiries and resolving issues in a professional and courteous manner.
  • Receive and account for all incoming parts and accessories, ensuring accurate inventory levels and efficient stock management.
  • Provide cost of parts and accessories to customers, ensuring accurate pricing and transparent communication.
  • Ensure all displays are organized and visually appealing, showcasing our products in a professional and attractive manner.
  • Update customers on all orders and ensure they are satisfied with their purchases.
  • Perform other duties as assigned by management, including maintaining accurate records and reports.
Requirements
  • 1+ years of Powersports Dealership Experience Desired
  • Retail Sales Experience Required
  • Familiar with Stocking and organizing parts inventory
  • Experience with Point-of-Sale & computerized inventory systems and the ability to quickly learn new software systems
  • Ability to look up parts and quote prices for parts using the proper catalog.
  • Experience utilizing Dealer Management Tools, such as CDK, Lightspeed, etc.
  • Ability to remain customer focused and responds in a positive manner when faced with difficult or stressful situations.
  • Excellent interpersonal communication skills, product knowledge, and enthusiasm for the powersports industry.
  • Attention to detail and ability to quickly learn about a variety of parts/accessories.
  • Friendly, outgoing personality with a can-do attitude
  • Must pass pre-employment background check, MVR, and drug screen
  • Comfortable with a commission-based pay plan
Benefits

RideNow Powersports offers a fun, relaxed, and casual work environment with awesome people by your side working as a team to ensure the entire group's success. Plus...

  • Healthcare, Dental, & Vision Insurance (we pay a generous portion of employee and dependent Medical insurance)
  • Life and disability insurance
  • Generous Vacation/PTO Plan
  • Employee discounts on purchases
  • Dedicated leadership team who supports and cares for employees
  • The opportunity for growth and a solid long-term promote from within
  • And more...

*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*.