Parts Sales Associate

4 days ago


Concord, New Hampshire, United States RideNow Powersports Full time
Powersports Parts Sales Associate

RideNow Powersports is seeking a skilled and enthusiastic Powersports Parts Sales Associate to join our team. As a key member of our Parts Counter Team, you will be responsible for providing exceptional customer service, identifying required parts, and selling cool stuff (a.k.a. parts) to go on cool bikes.

Responsibilities:
  • Work with customers and technicians to identify required parts.
  • Sell parts to customers, with a portion of your income based on commission.
  • Look up records and enter customer information.
  • Process catalog requests.
  • Answer calls and provide exceptional customer service over the phone.
  • Receive and account for all incoming parts.
  • Provide cost of parts for customers.
  • Ensure all displays are organized.
  • Update customers on all orders and ensure they are satisfied.
Requirements:
  • 1+ years of Powersports Dealership Experience Desired.
  • Retail Sales Experience Required.
  • Familiar with Stocking and organizing parts inventory.
  • Experience with Point-of-Sale & computerized inventory systems and the ability to quickly learn new software systems.
  • Ability to look up parts and quote prices for parts using the proper catalog.
  • Experience utilizing Dealer Management Tools, such as CDK, Lightspeed, etc.
  • Ability to remain customer-focused and respond in a positive manner when faced with difficult or stressful situations.
  • Excellent interpersonal communication skills, product knowledge, and enthusiasm for the powersports industry.
  • Attention to detail and ability to quickly learn about a variety of parts/accessories.
  • Friendly, outgoing personality with a can-do attitude.
  • Must pass pre-employment background check, MVR, and drug screen.
  • Comfortable with a commission-based pay plan.
Benefits:

RideNow Powersports offers a fun, relaxed, and casual work environment with awesome people by your side working as a team to ensure the entire group's success. Plus...

  • Healthcare, Dental, & Vision Insurance (we pay a generous portion of employee and dependent Medical insurance).
  • Life and disability insurance.
  • Generous Vacation/PTO Plan.
  • Employee discounts on purchases.
  • Dedicated leadership team who supports and cares for employees.
  • The opportunity for growth and a solid long-term career...we promote from within.
  • And more...

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