Sales Operations Specialist

2 weeks ago

Cincinnati, Ohio, United States The Hillman Group Full time
Job Overview


The Sales Operations Specialist plays a crucial role in ensuring that the needs of customers and Sales Account Managers are effectively communicated and addressed across various departments within the organization.

Key Responsibilities

  • Internal Sales Support: Provide essential support to the sales team by facilitating requests and sharing vital information.
  • Customer Setup: Oversee the onboarding of new customers and locations to streamline processes.
  • Sales Process Optimization: Ensure that sales operations run smoothly and efficiently.
  • Project Management: Lead initiatives to meet sales targets and objectives.
  • Data Management: Handle all electronic data related to customer websites and retail systems.
  • Relationship Development: Foster professional relationships with assigned customers to maintain and grow business.
  • Communication: Maintain effective communication with National Account Managers and Senior Management, conducting regular meetings to address inquiries and resolve issues.
  • Service Excellence: Deliver superior service to existing accounts and act as the primary contact for customer inquiries.
Qualifications

  • College degree or equivalent experience in a related field.
  • Proven experience in sales support or customer service roles.
  • Strong interpersonal and communication skills.
  • Excellent analytical and multitasking abilities.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Windows Operating System.
Work Environment

The position is based in an office setting, with minimal exposure to hazardous conditions. The role may involve occasional loud environments typical of a shop area. Physical Requirements: The role is primarily sedentary.


The Hillman Group is committed to equal employment opportunities and affirmative action, ensuring a workplace free from discrimination based on race, color, religion, national origin, sex, age, disability, veteran status, genetic information, citizenship status, sexual orientation, gender identity, marital status, or any other legally protected status.

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