Warehouse Operations Specialist

1 week ago


Cincinnati, Ohio, United States EBTH Full time

About EBTH

EBTH is a leading online marketplace for buying and selling secondhand goods. Our company is dedicated to providing a seamless and efficient experience for our customers.

Job Summary

We are seeking a highly organized and detail-oriented Warehouse Specialist to join our team. The successful candidate will be responsible for ensuring the smooth operation of our warehouse, maximizing efficiency, and providing exceptional customer service.

Key Responsibilities

  • Greet Customers

Our Warehouse Specialist will be the first point of contact for customers visiting our warehouse. They will be responsible for providing a professional and friendly greeting, answering questions, and resolving any issues that may arise.

  • Maximize Efficiency

The successful candidate will be responsible for maximizing efficiency in the warehouse, ensuring that tasks are completed in a timely manner, and meeting company-defined goals.

  • Respond to Customer Queries

Our Warehouse Specialist will be the primary point of contact for customers with questions or concerns. They will be responsible for responding promptly and professionally, providing accurate information, and resolving any issues that may arise.

  • Assist in Strategic Planning

The successful candidate will work closely with other departments to achieve company KPIs. They will assist in identifying areas for improvement and implementing strategies to increase efficiency and productivity.

  • Minimize Returns

Our Warehouse Specialist will be responsible for ensuring that customers are satisfied with their purchases. They will work closely with the customer service team to resolve any issues that may arise and minimize returns.

  • Verify Inbound Shipments

The successful candidate will be responsible for verifying the accuracy of inbound shipments and maintaining accurate inventory records.

  • Collaborate with Other Departments

Our Warehouse Specialist will work closely with other departments, including customer service, sales, and marketing, to achieve company KPIs.

Requirements

  • High School Diploma

A high school diploma is required for this position.

  • Experience with Google Suite

Experience with Google Suite is highly desirable.

  • Ability to Work Independently

The successful candidate will be able to work independently and as part of a team.

  • Flexibility

Our Warehouse Specialist will be required to work evenings and Saturdays as needed.

  • Strong Communication Skills

Strong communication skills are essential for this role.

  • Knowledge of Antiques and Collectibles

Knowledge of antiques and collectibles is a plus.

  • Ability to Lift Up to 100 Lbs

The successful candidate will be able to lift up to 100 lbs.

  • Sense of Humor

A sense of humor is essential for this role.

About Us

EBTH is an equal opportunity employer located in Ohio. We are committed to diversity and are seeking a highly organized and detail-oriented Warehouse Specialist to join our team.



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