Head of Process Engineering

2 weeks ago

Addison, Texas, United States Stellantis Financial Services US Full time
Position Overview

Stellantis Financial Services (SFS) is a premier captive finance entity affiliated with a leading global automotive manufacturer, encompassing renowned brands such as Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move, and Leasys.

As we experience significant growth, we offer pathways for career advancement while enhancing our customers' experiences through innovative products and services.

Role Summary:

The Director of Process Engineering is tasked with establishing the framework, standards, and methodologies for Process Engineering across SFS. This role will involve active participation in process engineering initiatives across various functions within the organization. The director will play a pivotal role in fostering a culture of process engineering throughout the company, ensuring that business units develop the necessary skills and adhere to the established frameworks and standards. Additionally, this position will oversee a team of full-time and/or contract professionals dedicated to process engineering projects.

Key Responsibilities:

  • Lead and enhance departmental and comprehensive process improvements within Stellantis Financial Services.
  • Engage with business stakeholders and vendors to strategically implement process improvements that enhance efficiency, effectiveness, and key performance indicators (KPIs).
  • Collaborate with the Director of Originations Systems Development to track Sprint Team progress, including development and quality assurance testing, ensuring high-quality enhancements and production releases.
  • Conduct market analysis to identify exemplary processes and organizational structures for further process enhancements.
  • Provide expert guidance to executive teams on optimizing departmental and cross-departmental processes and controls.
  • Consult with business partners, subject matter experts, and IT on automation opportunities.
  • Address and resolve escalated project issues, blockers, and change requests related to process engineering initiatives.
  • Regularly communicate progress, projections, gaps, and potential needs, emphasizing key accomplishments, metrics, risks, and contingency strategies.
  • Perform additional tasks and responsibilities as assigned.

Additional Duties: Execute the essential responsibilities outlined above while supervising the daily activities and work schedules of team members, providing guidance in alignment with company policies and procedures.

Qualifications and Skills: To excel in this role, candidates must demonstrate proficiency in the essential duties. The following qualifications are indicative of the knowledge, skills, and abilities required:

Experience:

  • At least 10 years of experience in the financial services sector (automotive preferred).
  • A minimum of 5 years in a managerial role overseeing a team of 5 or more employees.

Required Skills:

  • Comprehensive understanding of automotive finance, including processes, procedures, regulations, and guidelines.
  • Proficient in tools such as MS Office, Visio, Miro, or similar process mapping software.
  • Demonstrated experience in applying process engineering principles, including metrics-driven analysis and recommendations, as well as process KPIs.
  • Strong analytical and problem-solving capabilities.
  • Ability to navigate ambiguity effectively.
  • Exceptional leadership, interpersonal, written, and verbal communication skills.

Preferred Qualifications:

  • Education: A bachelor's degree in Project Management, Business/Information Technology, or a related field is preferred.

Travel Requirements: 10-20% as necessary.

Physical Requirements: The physical demands necessary for successful job performance include prolonged sitting, standing, walking, close vision for computer tasks, speaking, hearing, and the ability to lift and/or move up to 10 lbs. Reasonable accommodations will be considered upon request.

Stellantis Financial Services, Inc. is an equal opportunity employer committed to fostering a workplace free from harassment, discrimination, and intimidation. We adhere to all applicable employment laws and regulations, ensuring equal opportunity for all qualified individuals without discrimination based on race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, or any other protected status. Candidates must possess authorization to work in the United States.

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