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Head of Process Engineering

2 months ago

Addison, Texas, United States Stellantis Financial Services US Full time
Position Overview

Stellantis Financial Services (SFS) is a prominent captive finance entity associated with one of the leading automotive manufacturers globally, offering a range of well-known brands.

As we experience significant growth, we present opportunities for career advancement while enhancing our product and service offerings. Our mission focuses on improving customer experiences through innovative solutions.

Role Summary:

The Head of Process Engineering will establish the framework, standards, and methodologies for Process Engineering across SFS. This role involves active participation in process engineering initiatives across various functions within the organization. The individual will play a pivotal role in fostering a culture of process engineering throughout the company, ensuring that business units develop the necessary skills and adhere to standardized practices. This position will also oversee a team of full-time and/or contract professionals dedicated to process engineering tasks.

Key Responsibilities:

  • Lead and enhance departmental and comprehensive process improvements within Stellantis Financial Services.
  • Engage with business stakeholders and external partners to implement targeted process improvement initiatives that enhance efficiency and effectiveness.
  • Coordinate with the Director of Originations Systems Development to track Sprint Team progress, ensuring quality enhancements and successful production releases.
  • Conduct market analysis to identify exemplary processes and organizational structures for further process enhancements.
  • Provide expert guidance to executive leadership on optimizing departmental and cross-departmental processes and controls.
  • Collaborate with business partners and IT specialists to explore automation opportunities.
  • Address escalated project issues, obstacles, and modification requests related to process engineering efforts.
  • Regularly communicate updates on progress, forecasts, challenges, and requirements, emphasizing key achievements, metrics, risks, and contingency strategies.
  • Perform additional tasks and responsibilities as assigned.

Additional Duties: Oversee the daily activities and work schedules of team members, providing guidance in alignment with company policies and procedures.

Qualifications and Skills: Successful candidates will demonstrate the ability to fulfill essential duties effectively. The following qualifications are essential:

Experience:

  • At least 10 years of experience in the financial services sector, preferably in automotive finance.
  • A minimum of 5 years in a managerial role overseeing a team of 5 or more.

Required Skills:

  • Comprehensive understanding of automotive finance, including processes, regulations, and industry standards.
  • Proficient in tools such as MS Office, Visio, Miro, or similar process mapping applications.
  • Demonstrated experience in applying process engineering principles, including metrics-driven analysis and recommendations.
  • Strong analytical and problem-solving capabilities.
  • Ability to navigate ambiguous situations effectively.
  • Exceptional leadership, interpersonal, and communication skills, both written and verbal.

Preferred Qualifications:

  • Education: A Bachelor's degree in Project Management, Business/Information Technology, or a related discipline is preferred.

Travel Requirements: 10-20% as necessary.

Physical Requirements: The role may involve prolonged periods of sitting, standing, and walking, as well as close vision for computer work. Reasonable accommodations will be considered upon request.

Stellantis Financial Services, Inc. is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We adhere to all applicable employment laws and regulations, ensuring equal opportunity for all qualified individuals.