Senior UX Researcher
4 weeks ago
Job Description:
We are seeking a highly skilled Senior UX Researcher to join our team at Sogeti, a leading provider of professional technology services.
Role Overview:
As a Senior UX Researcher, you will play a vital role in analyzing and optimizing the customer journey by conducting user research, creating customer journey maps, and assessing the impact of integration points on the overall customer experience.
Responsibilities:
1. Create detailed customer journey maps that illustrate the end-to-end user experience, identifying touchpoints, pain points, and opportunities for improvement.
2. Conduct comprehensive user research to identify customer needs, pain points, and behavioral patterns.
3. Develop and implement effective research methodologies, including surveys, interviews, usability testing, and data analysis, to gather user insights.
4. Collaborate with cross-functional teams, including UX/UI designers, product managers, and developers, to understand integration points and their potential impact on customer experience.
5. Analyze quantitative and qualitative data to identify trends, patterns, and opportunities for enhancing the overall user experience.
6. Work closely with stakeholders to communicate research findings, insights, and recommendations effectively.
7. Collaborate with design and development teams to translate research insights into actionable recommendations and innovative solutions.
Requirements:
1. A portfolio or examples of previous work demonstrating expertise in UX/CX research and customer journey mapping would be highly advantageous.
2. Bachelor's or Master's degree in Human-Computer Interaction (HCI), Psychology, Design, or a related field.
3. Proven experience (5+ years) in UX/CX research, with a focus on creating customer journey maps and assessing the impact of integration points on the overall customer experience.
4. Strong knowledge of user research methodologies, including survey design, interviewing techniques, usability testing, and data analysis.
5. Excellent analytical and problem-solving skills, with the ability to derive actionable insights from complex data sets.
6. Demonstrated ability to create compelling customer journey maps that effectively communicate user experiences and pain points.
7. Strong collaboration and communication skills, with the ability to work effectively with cross-functional teams and stakeholders.
8. Familiarity with the insurance industry and an understanding of the unique challenges and dynamics involved in designing user experiences for insurance products.
9. Experience working in an Agile development environment is preferred.
The Benefits:
Our employees enjoy a range of benefits, including a 401(k) Savings Plan with a 150% match up to 6%, medical, prescription, dental, and vision coverage, $12,000 in tuition reimbursement, a 100% company-paid mobile phone plan, and personal time off (PTO) to ensure a balance of work and home life.
-
Senior UX Researcher
4 weeks ago
Marquand, Missouri, United States Capgemini Full timeJob Title: Senior UX Researcher - Insurance ExpertWe are seeking a highly skilled and experienced Senior UX Researcher to join our team at Capgemini. As a key member of our team, you will play a vital role in analyzing and optimizing the customer journey by conducting user research, creating customer journey maps, and assessing the impact of integration...
-
UX Design Specialist
1 month ago
Marquand, Missouri, United States Beacon Hill Full timeSenior Interaction DesignerWe are seeking a highly skilled Senior Interaction Designer to join our digital design team at Beacon Hill Technologies. As a key member of our team, you will be responsible for creating user-centered design solutions that meet the needs of our clients and their customers.Key Responsibilities:Develop user flows, wireframes, and...
-
Senior Interaction Designer
1 month ago
Marquand, Missouri, United States Beacon Hill Full timeSenior Interaction DesignerWe are seeking a highly skilled Senior Interaction Designer to join our team at Beacon Hill. As a key member of our digital design team, you will be responsible for creating user-centered design solutions that drive business results.Key Responsibilities:Develop user flows, wireframes, and prototypes to communicate design...
-
Senior Product Strategist
4 weeks ago
Marquand, Missouri, United States Moser Consulting Full timeAbout Moser ConsultingWe are a collaborative and fast-paced company that values continuous improvement. Our consultants are self-motivated and passionate about evolving technology. We are recognized as one of the Best Places to Work in Indiana for 10 consecutive years.We believe in building strong teams from the top down with a focus on values in our...
-
Senior Manager, Tax
4 weeks ago
Marquand, Missouri, United States KPMG Full timeJob SummaryAt KPMG, we are seeking a Senior Manager to join our State and Local Tax (SALT) practice. As a Senior Manager, you will be responsible for providing tax compliance services to partnerships for Asset Management clients, delivering exceptional client service to multi-state companies with state and local tax issues, and assisting multi-state...
-
Senior Software Architect
1 month ago
Marquand, Missouri, United States Bestica Inc. Full timeSenior Software ArchitectBestica Inc. is seeking a highly skilled Senior Software Architect to lead the design and development of scalable architecture systems for Java-based applications.The ideal candidate will have a strong background in software architecture, with experience in designing, developing, and implementing complex software systems using...
-
Caregiver/Patient Care Technician
3 weeks ago
Marquand, Missouri, United States Ascension Full timeSt Vincent Cardio Research, part of Ascension Living, offers a unique opportunity for caregivers to provide exceptional patient care. Our community provides a balance of city comforts and cultural opportunities, with a focus on personalized care and exceptional services.We are committed to providing services, amenities, opportunities, and support to seniors,...
-
Senior Trial Attorney
3 weeks ago
Marquand, Missouri, United States The Travelers Companies, Inc. Full timeOpportunity OverviewTravelers is seeking a Senior Trial Attorney to join our team. As a Senior Trial Attorney, you will be responsible for handling high exposure cases and complex litigation matters. You will have the opportunity to use your legal expertise and litigation skills to deliver optimal results for our insured customers.ResponsibilitiesLitigate...
-
Senior Corporate Tax Accountant
4 weeks ago
Marquand, Missouri, United States Inotiv Full timeSenior Corporate Tax AccountantWe are seeking a highly skilled Senior Corporate Tax Accountant to join our team at Inotiv. As a key member of our accounting team, you will play a critical role in assisting with quarterly and year-end tax provisions, focusing on ASC 740 Accounting for Income Taxes.Responsibilities:Assist with the preparation and review of...
-
Senior Litigation Attorney
3 weeks ago
Marquand, Missouri, United States Keffer Hirschauer LLP Full timeKeffer Hirschauer LLP is a reputable law firm in Indianapolis, focusing on criminal defense, expungement, family law, Title IX, and professional licensure defense. We are seeking a skilled Associate Attorney to provide exceptional legal services to our clients while fostering a collaborative work environment.Key Responsibilities:Conduct thorough legal...
-
Senior Bioanalytical Scientist
4 weeks ago
Marquand, Missouri, United States LabCorp Full timeJob Summary: We are seeking a highly skilled Senior Method Development Scientist to join our global LC-MS Bioanalysis team in Indianapolis, IN. As a key member of our team, you will be responsible for planning, designing, and leading complex method development studies to generate high-quality scientific results for our clients.Key Responsibilities:Lead a...
-
Senior Chemist
4 weeks ago
Marquand, Missouri, United States Beacon Hill Full timeSenior Chemist - Pharmaceutical DevelopmentWe are seeking a highly skilled and experienced Senior Chemist to join our dynamic team at Beacon Hill. The ideal candidate will play a crucial role in the development and optimization of pharmaceutical compounds, contributing to the advancement of our product pipeline.Key Responsibilities:Design and conduct...
-
Senior Structural Engineer
1 month ago
Marquand, Missouri, United States Jobot Full timeAbout the RoleWe are seeking a highly skilled Senior Structural Engineer to join our team in Indianapolis, Indiana. As a key member of our engineering team, you will be responsible for designing and developing structural engineering solutions for various projects.Key ResponsibilitiesProgress projects through various stages, including design, review, and...
-
Senior Product Marketing Manager
3 weeks ago
Marquand, Missouri, United States Michael Page Full timeJob Title: Senior Product Marketing Manager - Analytical Process InstrumentationAbout the Role: We are seeking a highly skilled Senior Product Marketing Manager to join our team at Michael Page. As a key member of our marketing department, you will be responsible for developing and implementing comprehensive go-to-market strategies to position and promote...
-
Senior Business Systems Consultant
3 weeks ago
Marquand, Missouri, United States Brooksource Full timeJob SummaryWe are seeking a skilled Senior Business Systems Consultant to join our team at Brooksource. As a key member of our team, you will work closely with higher-level staff and management to outline objectives and boundaries that meet the requirements of our clients.ResponsibilitiesAssist in the development of technical standards and policies.Recommend...
-
Senior Application Systems Analyst
3 weeks ago
Marquand, Missouri, United States Knowledge Services Full timeJob OverviewKnowledge Services is seeking a highly skilled Senior Application Systems Analyst to support the core technical application configuration for our ITIL Alemba application and its infrastructure.This is a critical support function that plays a key role in ensuring functionality for reporting outages, and service requests for many business units...
-
Senior Principal Chemist
4 weeks ago
Marquand, Missouri, United States BioSpace, Inc. Full timeJob SummaryWe are seeking a highly skilled Senior Principal Chemist to join our Bioproduct Research and Development (BR&D) organization. As a key member of our team, you will be responsible for enabling the design, development, and implementation of analytical methodologies for the characterization and analysis of cell and gene therapy products.Key...
-
Marquand, Missouri, United States KPMG Full timeJob Summary:As a Senior Manager in our Accounting Methods and Credit Services practice, you will lead a team of professionals in conducting research and development (R&D) tax credit consulting services, including leading client interviews and discussions, performing tax technical research, and developing business and industry expertise.Key...
-
Commercial Product Manager
3 weeks ago
Marquand, Missouri, United States Pearson Full timeAbout the RoleWe are seeking an experienced Commercial Product Manager to join our team at Pearson. As a key member of our product management team, you will be responsible for overseeing a portfolio of products, capitalizing on market opportunities, and delivering improved learner outcomes.Key Responsibilities:Be the voice of the customer by identifying...
-
Senior Principal Chemist
4 weeks ago
Marquand, Missouri, United States Eli Lilly Full timeAt Eli Lilly, we're dedicated to making life better for people around the world. Our Bioproduct Research and Development (BR&D) organization is a global leader in delivering new medicines to patients through the development and commercialization of insulins, peptides, oligonucleotides, monoclonal antibodies, novel therapeutic proteins, and gene therapy...