Customer Service Professional
5 days ago
We are seeking a skilled Customer Service Associate to provide exceptional support to our appraisal customers. Located in Grand Rapids, Michigan, this role is an excellent opportunity for individuals who enjoy providing top-notch service and working in a fast-paced environment.
About the Role:
This position involves providing customer service and account management support through phone and email communication. You will assist our national network of field inspectors in completing home inspections, entering data into our appraisal system, and organizing information for appraisers.
Responsibilities:
- Providing exceptional customer service and account management support
- Assisting with data entry and organization for appraisers
- Maintaining accurate records and reports
- Minimum 3 years of customer service or related experience
- Strong attention to detail and organizational skills
- Ability to multitask and work in a fast-paced environment
- Excellent communication and interpersonal skills
- A competitive salary range of $40,000 - $60,000 per year
- A comprehensive benefits package, including medical, dental, and vision plans
- A generous 401(k) employer match and paid time off
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