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Treatment Coordinator Assistant

2 months ago

Hollywood, California, United States Caliber Personnel Full time
Job Title: Treatment Coordinator Assistant

Job Summary:

Caliber Personnel is seeking a highly organized and detail-oriented Treatment Coordinator Assistant to join our team. As a Treatment Coordinator Assistant, you will play a crucial role in supporting our Treatment Coordinators in ensuring seamless patient care and treatment plans.

Key Responsibilities:

  • Administrative Support: Provide administrative support to Treatment Coordinators, including updating patient records, sending reminders, and coordinating treatment plans.
  • Patient Communication: Communicate with patients to ensure accurate booking of procedures and treatments, and maintain accurate and up-to-date patient data.
  • Quality Assurance: Foster effective communication and collaboration with Treatment Coordinators, Doctor, and other staff members to ensure a cohesive and patient-centric approach.
  • Patient Relations: Build and maintain strong relationships with patients, ensuring their needs are met and their expectations are exceeded throughout their treatment journey.
  • Additional Responsibilities: Conduct post-procedure calls to assess patient experience, initiate reviews, and gather patient feedback.

Requirements:

  • Communication Skills: Excellent communication, interpersonal, and relationship-building abilities.
  • Technical Skills: Proficiency in using CRM systems and sales performance tracking tools.
  • Organizational Skills: Strong multitasking and organizational skills.
  • Interpersonal Skills: Strong interpersonal skills and ability to build patient rapport.