Student Accounts Coordinator
2 days ago
Pacific University is seeking a highly skilled and detail-oriented Student Accounts Coordinator to join our team. As a key member of our financial services team, you will be responsible for managing daily cash receipts and student accounts, as well as providing exceptional customer service to students and parents.
Key Responsibilities- Apply payments to student accounts from various sources, including students, parents, and third parties
- Issue refund requests and monitor payment schedules
- Process delinquent accounts, including tracking, emailing, and calling students, as well as negotiating debt payment arrangements
- Review and maintain student accounts for accuracy, making corrections and adjustments as needed
- Provide customer service to students and parents, answering questions and resolving issues related to student accounts
- Reconcile various accounts and maintain records
- High school education or equivalent and one to two years of experience in collections, accounts receivable, and customer service
- Business or accounting courses at the college level are helpful
- Excellent communication and computer skills, with experience with Windows, Microsoft Office, and Excel
- Working knowledge of administrative software systems, preferably in higher education
- Ability to multitask, detail-oriented, accurate, and thorough in preparation of work
The Student Accounts Coordinator will work in a general office environment with standard office equipment. The working environment is generally favorable, yet busy at times. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc.
What We OfferPacific University offers a competitive benefits package, including generous paid time off, medical coverage, comprehensive dental and vision plans, and tuition remission for employees and their dependents. We also offer free access to our sports facility and library, with discounts on campus food, bookstore purchases, clinic services, and gear rentals.
We are an equal opportunity employer and welcome applications from diverse backgrounds. We encourage you to apply even if you don't meet every minimum qualification described or are unsure if your experience could be considered related experience.
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