Strategic Accounts Coordinator

3 days ago

Cottage Grove, Wisconsin, United States Johnson Health Tech Companies Full time
Job Title: Strategic Accounts Coordinator

Job Type: Full-time

Description:

Under the direction of the Strategic Accounts Sales & Support Manager, the Strategic Accounts Coordinator plays a crucial role in performing and overseeing various account coordinating duties in accordance with company policies and procedures. This is a non-supervisory position.

Responsibilities:
  • Collaborate with Strategic Account Manager(s) and National Account Sales Manager(s) on the following:
  • Create new quotes and update existing ones with direction from the sales account managers and SA Sales & Support Manager.
  • Assist with sales order entry and sales order management.
  • Obtain Payment Information.
  • Obtain Site Survey, anchoring agreements, and Technology documents from customers.
  • Work with internal teams on customer technology needs.
  • Obtain tax exempt certificates and gathering certificates of insurance.
  • Collect shipping and installation information.
  • Assist with Demo paperwork and tracking.
  • Become an additional contact for the outside sales team and internal departments.
  • Partner with internal teams such as IT, shipping, finance, etc.
Order Management Process:
  • Review inventory and communicate lead times.
  • Maintain SharePoint sites, shared documents, and calendars.
  • Assist the internal sales team and Senior Account Specialists to create and manage National and Strategic account price lists.
  • Attend webinars regarding facility set up and technology needs.
  • Facilitate 2D and 3D layouts.
  • Facilitate weekly or bi-monthly meetings to review Strategic Account with Sales Manager, Customer, etc.
General Sales Support:
  • Cross-train with other SA and Inside Sales coordinators.
  • Assist and complete special projects as required.
  • Communicate effectively and often with sales team, customers, and all internal departments.
Maintain Work Practices:
  • All paperwork and database entries must be filled out completely and accurately.
  • Maintain work area to 5S standards as posted in work area.
  • Maintain a professional image by projecting a positive and professional demeanor to all internal and external contacts.

Requirements:

  • Associate degree or combination of equivalent education and experience required.
  • Minimum of 1-2 years in position of similar office or sales experience in coordinating multiple tasks and information flow within a customer and/or sales environment required.
  • 1 - 3 years of experience in Administrative Sales support preferred.
  • Experience directly related to sales, supply chain, or operations preferred.

Benefits:

  • Health & Dental Insurance.
  • Company paid Life Insurance.
  • 401(k).
  • Paid Time Off benefits.
  • Product discounts.
  • Wellness programs.

EOE/M/W/Vet/Disability #ZR

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